Maggie Herron
GBVery helpful Very helpful. I need to disable my 2 factor verification code and it was resolved quickly. Thank you!
Rebwar Safari
CASigned up for Web Hosting with NameHero I am overly impressed by your outstanding customer service. You folks exceeded my expectations. The fact that I could reach you by phone is what I call “service excellence’! My few minutes of phone conversation with James Hart (wonderful man), prompt response from Ryan Gray (My YouTube Hero!) as well as follow ups by others from NameHero proved unconditional commitment to providing high level customer service. A thumbs-up to everyone at NameHero. Thank you.
madaisback
GBThey actually care! Great partner! As a tech solutions provider partnering with NameHero has been one of the best decisions we have made. The support is fast to respond and they take the extra step to make sure that problem is resolved. They understand the root problem.
Jurgens Clark
ZASUPPORT IS GETTING WORST AND WORST. SUPPORT IS GETTING WORST AND WORST. WITH THIS NEW SMTP IM HAVING ENDLESS ISSUES> BEEN WITH NAMEHERO FOR 4 YEARS BUT SERVICE JUST GOT WORST AND WORST> PLANNING TO TAKE BUSINESS AWAY AS I STARTED TO HAVE ENDLESS ISSUES EVERYMONTH> WONT RECOMMEND THEM TO ANYONE ANYMORE! STAY AWAY host smtp.mailchannels.net SMTP error from remote mail server after end of data: 550 5.7.1 [ESA] Sender blocked. Action: failed Remote-MTA: dns; smtp.mailchannels.net Diagnostic-Code: smtp; 550 5.7.1 [ESA] Sender blocked.
Richard Evans
GBExcellent Customer Service Rep.- Abhilash R - NameHero.com Customer service representative Abhilash R. did a great job in helping me get a couple technical issues resolved with a new .com name I registered with them. NameHero has great customer service. You have a live rep on the chat feature within minutes and will even do whatever needs to be done for you, after asking your permission. They are very knowledgeable and fast in resolving issues. I've had to ask for assistance a few times and each time was the same. Consistently, customer service's efficiency and effectiveness has been excellent, along with my issue being resolved every single time almost immediately.