Mr Kankappa was really helpful in… Mr Kankappa was really helpful in helping me resolve my subdomain issue. He was quick to fix my subdomain issues and explained the cause of the issue thoroughly.

Great support experience Every time I have confusion building my website or integrating it with other features, I find that the chat feature of the help section of NameHero is extremely reliable in helping me solve the problem, even when I'm not exactly sure how to describe the problem or where things are going wrong. And you don't have to wait forever to get help - it's usually less than 5 minutes to get someone dedicated to your particular situation, and it's usually solved no more than 10 minutes after they get the conversation started. Just wow!

Anhilash R.. Anhilash R... was truly amazing in assist me in navigating the complexity of setting up existing email transfer to my gmail. I have been up for hours trying to figure it out and with his patience in guiding me . I was able to successfully achieve what I needed ... Way to go Anhilash R

Excellent Customer Service Rep.- Abhilash R - NameHero.com Customer service representative Abhilash R. did a great job in helping me get a couple technical issues resolved with a new .com name I registered with them. NameHero has great customer service. You have a live rep on the chat feature within minutes and will even do whatever needs to be done for you, after asking your permission. They are very knowledgeable and fast in resolving issues. I've had to ask for assistance a few times and each time was the same. Consistently, customer service's efficiency and effectiveness has been excellent, along with my issue being resolved every single time almost immediately.

SUPPORT IS GETTING WORST AND WORST. SUPPORT IS GETTING WORST AND WORST. WITH THIS NEW SMTP IM HAVING ENDLESS ISSUES> BEEN WITH NAMEHERO FOR 4 YEARS BUT SERVICE JUST GOT WORST AND WORST> PLANNING TO TAKE BUSINESS AWAY AS I STARTED TO HAVE ENDLESS ISSUES EVERYMONTH> WONT RECOMMEND THEM TO ANYONE ANYMORE! STAY AWAY host smtp.mailchannels.net SMTP error from remote mail server after end of data: 550 5.7.1 [ESA] Sender blocked. Action: failed Remote-MTA: dns; smtp.mailchannels.net Diagnostic-Code: smtp; 550 5.7.1 [ESA] Sender blocked.