Maggie Herron
GBVery helpful Very helpful. I need to disable my 2 factor verification code and it was resolved quickly. Thank you!
LYNN
GBYour Super Geek Best Friends NameHero support is exemplary! You know that super geek friend you always wish lived with you? That's these guys! Available 24/7 and always at the top of their game. Problems just fall off my shoulders any time I need assistance. They are not your average sales/tech people (who are focused more on sales) or cookie-cutter trained techs who took a few company classes to be on the tech support line. They are the real deal and know their stuff. Generous and hands on as much as you need in their support-and always professional & kind too. :) Note: I used to say, "They only have email support, but it's as good as phone support"--then I saw they DO have phone support, too! (just a correction there). Awesome.
Carline Bido
GBAnhilash R.. Anhilash R... was truly amazing in assist me in navigating the complexity of setting up existing email transfer to my gmail. I have been up for hours trying to figure it out and with his patience in guiding me . I was able to successfully achieve what I needed ... Way to go Anhilash R
Richard Evans
GBExcellent Customer Service Rep.- Abhilash R - NameHero.com Customer service representative Abhilash R. did a great job in helping me get a couple technical issues resolved with a new .com name I registered with them. NameHero has great customer service. You have a live rep on the chat feature within minutes and will even do whatever needs to be done for you, after asking your permission. They are very knowledgeable and fast in resolving issues. I've had to ask for assistance a few times and each time was the same. Consistently, customer service's efficiency and effectiveness has been excellent, along with my issue being resolved every single time almost immediately.
Sharon Rochefort
GBOne of the best support service teams out there. Your support team is always responsive and goes out of the way to help resolve an issue to the customer's satisfaction. In a real crunch it's comforting knowing you can count on support in a timely manor.