Rebwar Safari
CASigned up for Web Hosting with NameHero I am overly impressed by your outstanding customer service. You folks exceeded my expectations. The fact that I could reach you by phone is what I call “service excellence’! My few minutes of phone conversation with James Hart (wonderful man), prompt response from Ryan Gray (My YouTube Hero!) as well as follow ups by others from NameHero proved unconditional commitment to providing high level customer service. A thumbs-up to everyone at NameHero. Thank you.
Melanie of Wisconsin
GBGreat support experience Every time I have confusion building my website or integrating it with other features, I find that the chat feature of the help section of NameHero is extremely reliable in helping me solve the problem, even when I'm not exactly sure how to describe the problem or where things are going wrong. And you don't have to wait forever to get help - it's usually less than 5 minutes to get someone dedicated to your particular situation, and it's usually solved no more than 10 minutes after they get the conversation started. Just wow!
Shirlene Soipan
KEImpressive Hosting Experience: NameHero's Quick Response and Practical Solutions The response rate from NameHero has been incredibly fast, and the solutions provided are not only practical but also effective. Adam S., my handler, has been prompt and patient in guiding me through the proposed solutions. Based on my experience, I highly recommend NameHero as a reliable host and service provider.
Qusai Nasr
AEName Hero is the BEST Hosting Company Name Hero has been always the best Hosting company in the entire world, i am very happy with their quality services and i have no words to describe how helpful and professional their support team are A huge thanks to you guys
Richard
GBThe dashboard is horrible Updated review: After leaving my initial review, they went above and beyond to reach out. The head of customer support left a message wanting to personally run me through the platform and show me where everything is, so I can say that the customer support is very good and with some minor UI/UI streamlining they will be a great option. Previous review: The dashboard is horrible. Even just purchasing a domain through namehero and getting it live is a hassle. Having to find cpanel buried pages deep and then create the domain again to add it to your hosting package etc. None of it is intuative. All I wanted to do was buy a domain, add it to my hosting and install wordpress on it and it took hours to figure out. Why not just have a simple button 'add domain to hosting package' or similar?????