Your Super Geek Best Friends NameHero support is exemplary! You know that super geek friend you always wish lived with you? That's these guys! Available 24/7 and always at the top of their game. Problems just fall off my shoulders any time I need assistance. They are not your average sales/tech people (who are focused more on sales) or cookie-cutter trained techs who took a few company classes to be on the tech support line. They are the real deal and know their stuff. Generous and hands on as much as you need in their support-and always professional & kind too. :) Note: I used to say, "They only have email support, but it's as good as phone support"--then I saw they DO have phone support, too! (just a correction there). Awesome.

Great support Great support, as always. I've just had an email issue and it was correctly solve in less than 15 minutes using live chat. Amazing customer experience.

The dashboard is horrible Updated review: After leaving my initial review, they went above and beyond to reach out. The head of customer support left a message wanting to personally run me through the platform and show me where everything is, so I can say that the customer support is very good and with some minor UI/UI streamlining they will be a great option. Previous review: The dashboard is horrible. Even just purchasing a domain through namehero and getting it live is a hassle. Having to find cpanel buried pages deep and then create the domain again to add it to your hosting package etc. None of it is intuative. All I wanted to do was buy a domain, add it to my hosting and install wordpress on it and it took hours to figure out. Why not just have a simple button 'add domain to hosting package' or similar?????

Signed up for Web Hosting with NameHero I am overly impressed by your outstanding customer service. You folks exceeded my expectations. The fact that I could reach you by phone is what I call “service excellence’! My few minutes of phone conversation with James Hart (wonderful man), prompt response from Ryan Gray (My YouTube Hero!) as well as follow ups by others from NameHero proved unconditional commitment to providing high level customer service. A thumbs-up to everyone at NameHero. Thank you.

Impressive Hosting Experience: NameHero's Quick Response and Practical Solutions The response rate from NameHero has been incredibly fast, and the solutions provided are not only practical but also effective. Adam S., my handler, has been prompt and patient in guiding me through the proposed solutions. Based on my experience, I highly recommend NameHero as a reliable host and service provider.