Thomas
SGI wanted to like this provider.. I really did I want to like this provider, I really did. I bought the $100 USD / month package for the low latency futures trading solution, but I didn't realize that meant I could still lose connection to the market for 6 hours in the middle of the night. Six hours of downtime ! Contacting customer service means listening to the same trope about their data centre, network quality while "Mandy" insists that what I experienced was an individual issue that I should reach out to resolve with Rithmic. Pray tell - what is stopping you from reaching out to a third party for verification on your service level? Are you just two guys with a laptop charging hundreds of dollars for reselling AWS or Azure cloud services? For the record you are a bridge, not an island. No one pays a cloud service hundred of dollars so they can stay isolated. Connecting the traffic from your customer to the necessary endpoints is well within the scope of your service and you are only helping yourselves by investigating a gap in your connectivity. My broker Aprex trading contracts thousands if not tens of thousands of traders (you can review their score here too) so when they say they have no reported issues with connectivity I trust them as I continue to do so in other VPS that has no issue with Rithmic. I have filed the ticket. You have got your reply. This is business. It’s time you get to work. Your flagging my review and getting defensive won’t solve your technical problem and no customer should have to pay to help you, much less with that entitled attitude.
Sebastian P
GBSometimes the internet is slow Sometimes the internet is slow, but otherwise the service you provide is great. Wish you gave windows 2012 server version off and gave a higher then to every machine like Windows 2016 version for starters. Overall I really enjoy and like the services provided from you.
Michael Kerkhove
NLAt this point my VPS does not run my… At this point my VPS does not run my system well. I have been in contact with Mandy many times. We are still looking for an end solution. What I have to say is that she is always patient with me, although I'm not computer savvy. The issuess I have mentioned to her are always adressed in a short while. The fact that she respons fast and comes with answers I wasn't aware off is deeply appreciated. So; Big thanx!
Daniel
CASatisfaction guaranteed hello I am very satisfied with the service of TradingFXVPS and it's been a few months that I was looking for and I find this site with ultra low latency and quality price is impeccable with fast service. At the beginning when I find this site it even offers A 7 day trial for $ 3.99 US so I tried and I was really satisfied since that time I stayed there. I am a new satisfied customer with them. Thank you very much TradingFXVPS
John Acosta
AUMy service experience with TradingFXVPS… My service experience with TradingFXVPS is excellent. As for the servers they are excellent as well with some minor improvements and nuances. The server build between the London and New York is different, wherein the New York consumes more CPU resource compared to New York. Also would have preferred that the build release to the customers have almost all the updates like 1 or 2. I have to update the server the minute I received the VPS like 10. Take note this will not deter me from getting their service. This I would say a extra cherry on already provided cherry toppings.