WO-013763 I thought I lost all my data when my portable hard drive crashed and reached out to this company to see what could be done. After receiving a phone call and explaining what the issue was, the company explained the process of what would happen from shipping to troubleshooting to what the next step would be. After a little delay when I did not receive a shipping label to ship the HD, Nathan Horner, emailed me directly the information needed and kept me abreast of the process. At first, I was informed the information was not recoverable but they had one last procedure to do and alas I got nearly 100% of the data recovered. Julian Henson sent me a file that showed what was recovered and after paying the balance owed they mailed a new HD with my data on it. The staff I worked with were friendly and very thorough.

Fields did a great job Fields did a great job. Their customer support was timely and excellent. I have no complaints at all, I am very satisfied and I would recommend this company to others with no problem.

100% recovery 100% recovery. kept in touch. Cost less than other companies.

The level of communication The level of communication, and ease of shipping and retrieval, for someone who can't leave the house due to my disabilities was top notch. Job # WO-013499 was handled exceptionally

My wife's hard drive stopped working… My wife's hard drive stopped working and would just spin and click. That is a sound I never wanted to hear. I knew that it would cost money to get it fixed and get the data retrieved. I searched a couple places and decided to go with Fields Data Recovery. I worked with Adam through the process to get the hard drive to them. It took about a month to get the drive fixed and the data recovered. During the process I became a bit concerned as I read that Fields Data Recovery was a scam. I became scared because I had already paid $1200 up front before any of the work was done. It was a risk I took to get the data recovered but was still uneasy. While communication was not always up to par, I was able to reach out on my own and get a hold of someone. I believe I spoke to Ryan? at Fields Data Recovery when I called and he reassured me that this wasn't a scam, that sometimes it can take a while to recover the data, and sometimes people don't often get the result they expect because each scenario is different. I wanted to post this review and say THANK YOU to Adam and Ryan for putting up with my anxiety and always putting forth their best efforts to put me at ease. Thank you both! I will use Fields Data Recovery in the future if a hard drive goes bad! =)