The process was easy The process was easy. I spoke to the same person from start to finish. I received a preliminary diagnosis the same day that Fields received my hardrive. The data extraction was completed promptly and I received the data within 2 days.

Fields Data Recovery has exceptional service and a caring attitude. Fields Data Recovery was one of the first data recovery agencies I had reached out to. Upon the initial contact, it was laid out in front of me very clearly that, if I did not want to receive my data for any reason, I did NOT have to pay a dime for their services. ZERO obligation. I was elated with the transparency from the start in addition to the next day UPS air shipping covered by the company to get my data in their hands. I was constantly updated via phone calls about the status of my drive and how the engineers' progress was coming. I was made to feel like a cared for customer and that is exactly what I was. I had my data back on my computer in a matter of a week and a half and I have zero complaints. If I were to ever require data recovery services again, Fields Data Recovery is who I would go to in a heartbeat.

100% recovery 100% recovery. kept in touch. Cost less than other companies.

Data recovered; money well spent (Ref WO-011036) A customer service advisor kept me up to date on the progress for the data recovery from my hard drive. Just about my entire life was stored on my hard drive and Fields Data Recovery was able to restore my entire hard drive (497 Gb). The service was very timely and well worth the money to recover my data.

Fields Data Recovery was amazingly fast… Fields Data Recovery was amazingly fast -- they offered immediate and respectful customer service and provided a solution within the week I submitted my concerns. Best of all, they retrieved all my files when I thought I had no way of getting them back; and their service was at an affordable price!!! Can't thank them enough!