The process was easy The process was easy. I spoke to the same person from start to finish. I received a preliminary diagnosis the same day that Fields received my hardrive. The data extraction was completed promptly and I received the data within 2 days.

100% recovery 100% recovery. kept in touch. Cost less than other companies.

Prompt, professional and empathetic. Very prompt response after initial inquiry into service. Wonderful to have a phone call and connection with someone to hear that they truly care for each customer and want to help as best they can. Service was extremely professional, quick turnaround and they made the transfer of information from my broken laptop onto a drive extremely simple and easy. I had all my data back within a week! They contacted me via phone call every step of the way to inquire what my wishes were and what their teams finds were. Highly recommend!

I paid over $1,250.00 for data recovery… I paid over $1,250.00 for data recovery on a external hard drive that I accidentally dropped and they recovered none of the data that cost me $1,250.00+ I was better off keeping my money

Fields Data Recovery has exceptional service and a caring attitude. Fields Data Recovery was one of the first data recovery agencies I had reached out to. Upon the initial contact, it was laid out in front of me very clearly that, if I did not want to receive my data for any reason, I did NOT have to pay a dime for their services. ZERO obligation. I was elated with the transparency from the start in addition to the next day UPS air shipping covered by the company to get my data in their hands. I was constantly updated via phone calls about the status of my drive and how the engineers' progress was coming. I was made to feel like a cared for customer and that is exactly what I was. I had my data back on my computer in a matter of a week and a half and I have zero complaints. If I were to ever require data recovery services again, Fields Data Recovery is who I would go to in a heartbeat.