Prompt, professional and empathetic. Very prompt response after initial inquiry into service. Wonderful to have a phone call and connection with someone to hear that they truly care for each customer and want to help as best they can. Service was extremely professional, quick turnaround and they made the transfer of information from my broken laptop onto a drive extremely simple and easy. I had all my data back within a week! They contacted me via phone call every step of the way to inquire what my wishes were and what their teams finds were. Highly recommend!

The service and recovery were great The service and recovery were great. They walked me through the process and explained everything thoroughly. The price was VERY expensive but when the data is important, it's worth it. job # WO-013500

Fields Data Recovery has exceptional service and a caring attitude. Fields Data Recovery was one of the first data recovery agencies I had reached out to. Upon the initial contact, it was laid out in front of me very clearly that, if I did not want to receive my data for any reason, I did NOT have to pay a dime for their services. ZERO obligation. I was elated with the transparency from the start in addition to the next day UPS air shipping covered by the company to get my data in their hands. I was constantly updated via phone calls about the status of my drive and how the engineers' progress was coming. I was made to feel like a cared for customer and that is exactly what I was. I had my data back on my computer in a matter of a week and a half and I have zero complaints. If I were to ever require data recovery services again, Fields Data Recovery is who I would go to in a heartbeat.

When all else failed Fields Came… When all else failed Fields Came through. My kids knocked a drive off my desk containing years of family photos. Field Data Recovery was able to repair the drive at an affordable price in a short amount of time. They were courteous and detailed, guiding me through the entire process. I could not be happier with service. I would highly recommend them to anyone who needs to recover data! Ref WO-012570 for authenticity.

Data recovered; money well spent (Ref WO-011036) A customer service advisor kept me up to date on the progress for the data recovery from my hard drive. Just about my entire life was stored on my hard drive and Fields Data Recovery was able to restore my entire hard drive (497 Gb). The service was very timely and well worth the money to recover my data.