Quinn Davis
GBA review request is the only reply I received A review request is the only reply I received. I still haven't had any help. In my tickets I am wondering how to get call recording and SMS to work.
Scheduling
GBWe are experiencing a lot of problems… We are experiencing a lot of problems right now
eric.arrocha
GBWe were still unable to connect to the… We were still unable to connect to the Admin Portal. Nothing was suggested on their firewall or if they were blocking our outside IP address or a port. We need to logon to the Admin Portal to pay our bill. Maybe come up with a different portal or better explain firewall descriptions.
Bret MacMillan
GBPoor support, advertised features not actually available Lot's of promises of features made that have yet to be delivered. Several that we found out were never available in the first place that were promised in the initial sales pitch as well. Poor service as well that has taken a couple months to even get to a usable state for our company. Still many dropped calls and connection issues but all support ever says is that it is not them and that it must be on our end instead of helping find a solution.
Steve
GBThe new platform is 100% better and… The new platform is 100% better and more intuitive. Your rep that helped me on the phone was great, as always. Thank you for being so helpful and responsive!