Shipmwnt was promised to arrive within… Shipmwnt was promised to arrive within 1 week. Shipment was lost. Then was resent and promised to be shipped within days. Almost 2 months later and the shipment arrived NOTTTT as advertised. It was terrible. The colour wasn’t accurate. And the finish is shiny. So terrible. Now I need to show it all back

What a fantastic rug What a fantastic rug. The quality and texture is fantastic. Didn't have to wait to long for delivery. Kept well informed of the delivery progress. Will definitely use again

All good here Shipping and tracking were clear and timely, I got the correct rug but I'm giving 4 stars because the color is off. Although whenever I take a picture it looks different than in person so it may just be a difficult color to capture. Good quality though! No complaints. Haven't washed it yet but it seems constructed well enough that I don't anticipate any problems.

5 stars I ordered 3 rugs from this company who I thought were based in UK. The rugs come from Turkey I have since found out. Ordering was easy on web site, delivery was within 3 weeks, I was a little apprehensive when I contacted them via web site to ask where the rugs were as we had no correspondence as to delivery time. The rugs duly arrived and the pattern, colour, quality and good adhesion to our parquet floor is brilliant even with a dog running around. 1 of the carpets had a slight defect which I emailed the company about with picture and they said they would send out another and didn't ask for the other rug back which saved a lot of packing up and posting time. A couple of weeks and the 4th rug arrived safely. I give this company 5 stars, would not hesitate to buy again, looking forward to being able to pop these rugs in the washing machine when necessary. The only way this company could improve would be more communication around delivery however once you trust they do a good job as I now do I would not be concerned in future orders. Well done Justrug and thanks.

Quality Rug Lovely rug, perfect colours and good quality