The carpet is beautiful The carpet is beautiful. Just as pictured and just as we imagined it would be. However, the delivery time was a little longer than predicted. But that wasn't a problem for us. Suggestion for improvement: We contacted them by email and asked when the carpet would be delivered/sent off and received no reply at all. We only received a reply via the chat contact on the website. That was a shame. It would be better if the customer is informed well in advance. Thanks anyway. But after all we are happy and would buy a carpet again.

Great customer service There was a problem with the initial rug I ordered, but when I got in touch with the company they addressed the issue really quickly, and sent another one which is great. Very impressed!

Quality Rug Lovely rug, perfect colours and good quality

We bought three beautiful rugs for our… We bought three beautiful rugs for our two reception rooms and a bathroom. They stay in place, with their non-slip backings and they are really easy to clean. Our dog is casting at the moment, and a rub with a trainer brings the fur up easily. We like the slightly random patterns and the suggestion of flowers showing through. They are such a break from the Victorian inspired rugs we see everywhere. They were a reasonable price too - we got them in the sale.

Beautiful rugs Beautiful rugs and great customer service. Rugs are thinner than traditional rugs, which is what I expected from a machine washable rug. Delivery took 2 weeks from order when it stated earlier, which is the only reason for 4 stars. Think I will get a Christmas one for next year!