Karen Simpson
GBWhat a fantastic rug What a fantastic rug. The quality and texture is fantastic. Didn't have to wait to long for delivery. Kept well informed of the delivery progress. Will definitely use again
Juliette
GBamazing customer service I ordered the rug, but it arrived in the wrong size. However, the customer service promptly replied, and the team sent me the correct size rug very quickly. Now, I have the right size beautiful rug and am very happy with my experience with this company. Highly recommended!
Bea
DEThe carpet is beautiful The carpet is beautiful. Just as pictured and just as we imagined it would be. However, the delivery time was a little longer than predicted. But that wasn't a problem for us. Suggestion for improvement: We contacted them by email and asked when the carpet would be delivered/sent off and received no reply at all. We only received a reply via the chat contact on the website. That was a shame. It would be better if the customer is informed well in advance. Thanks anyway. But after all we are happy and would buy a carpet again.
Penny Fearn
GBLovely rug! The rug is lovely however the colour is not right for us. After a lack of frustrating communication to return the rug I have now been gifted it and given a full refund for the frustration this order has caused.
A Thoms
GBGreat customer service There was a problem with the initial rug I ordered, but when I got in touch with the company they addressed the issue really quickly, and sent another one which is great. Very impressed!