Kristen
GBCaring and great customer service I actually ended up needing to return the product as I was told by Verizon that it would not be compatible. I appreciated the focus that I felt from the initial purchase through the return process. I felt like I could reach out to the company and they would help me which they did. They offered to try and help problem solve the issues and I feel like they are invested in their mission of helping to keep families safe.
April Boyer Morgan
GBBest Customer Service Experience Without a doubt, IronClad Family offers the best customer service I’ve experienced, when purchasing online. I was delighted at the ease of communication and prompt response to my concerns. I received a quality product at a reasonable price. IronClad Family rocks! IronClad Family is veteran-owned. That’s a plus in my book.
Rhonda Robinson
GBElegance in disguise. Quality material, craftsmanship construction, design and perfect size. The locking mechanism is the charm. It’s elegant for its purpose.
Joyce Freeman
GBThe lady that helped was extremely… The lady that helped was extremely patient & kept working to solve my issue. I appreciated her sincerity. I will recommend ITracker to everyone!!!! Joyce Freeman/ Oklahoma customer.
Scott Spooner
GBMy son contacted you to tell you that… My son contacted you to tell you that we were having problems adjusting the sensitivity because the alarm for the “fall” feature would activate by just twisting my wrist. We have had no reply from you as to how to correct the problem.