Susan Alavanja
GBUser friendly interface User friendly interface! Clean and easy to organize accounts and subaccounts. Great communication on status of rent collection from the moment tenant initiates until the posting. Looking forward to Baselane adding bill-payment feature.
Baselane User
GBIt is one of the best compared to other… It is one of the best compared to other free tools for landlords, but it can be number one worldwide if Baselane stays free and keeps adding more features every month.
Lynne
GBI Would Give Them a 5 out of 5! I was, of course, skeptical at first since this involves rental money. I began using it in October and slowly on-boarded my tenants until I felt comfortable that the process worked as advertised. I have had no issues with the money being where it is supposed to be, and I can easily transfer it in and out of Baselane as necessary. My tenants LOVE it! They were previously mailing us checks every month. They said this is so much easier and free! I have had a few questions here and there for their support team and they respond very quickly, are friendly and knowledgeable. I would give them a 5 out of 5!
Vinay
GBBEST BANKING TOOLS FOR REAL ESTATE BUSINESS Very useful tools for banking and running a real estate investment business. SETTING UP ACCOUNTS. SENDING WIRES. MANAGING BOOKEEPING. Creating virtual accounts for contractors and maintenance crew.
Akua Sarpong
GBUPDATE: New features coming soon Update: After leaving this review, I was contacted by Baselane and was able to schedule a call to speak to the CEO, Mathias, regarding my concerns. During the call, I was able to discuss each of the problems I recently had when using their system and he took the feedback very seriously. Regarding my concerns about the UI being difficult to use, he took me through how to more quickly use the current site and assured me that there are upcoming updates that will address most of the common issues I currently face with the system. He also explained upcoming changes in their ACH system which will address my issues with transactions and showed me how to directly contact their support team with questions (there's also an upcoming update to streamline this process to make it easier). Changing my review to five stars because of how well they took the feedback, their professionalism, and how quickly they addressed my issues and rectified it. Also, there are a lot of exciting updates coming up that further improve both UI and functionality to make rent collection and analysis far easier and more practical than anything currently on the market for landlords. I'm looking forward to trying out the new updates! unremarkable. The UI is so horrible that it'll take you 2-3 weeks to figure out how to use their features. They clearly need a product manager on board or need to fire the one they have. Slow to deposit, they don’t take any feedback or really improve their products. App can be very glitchy and ALL THEIR FEATURES ARE HIDDEN and so hard to operate. I give them 2 stars because after you go through the painstakingly agonizing work off learning how to use their product it sometimes works. Im switching from them because its just not practical to spend 10-20 minutes trying to remember how to find account information. I just wish the user experience was better.