AJR
GBDishonest, fraudulent, and useless Baselane refused to honor the terms and conditions of their own welcome bonus promotion I qualified and met the criteria for, and then when I contacted customer service asking for the bonus I was owed and detailing with screenshots and timelines they denied having the bonus up on their website, blaming a 'cache' issue, despite my time-stamped screenshots of the promotion being live on their website. They then got my account confused with another account, and shared private account information and screenshots with me from someone else's account (!) including transactions and acct numbers. Unbelievable. I told them that was unacceptable to not honor their own bonus and they replied that it was unfortunate that I was "wasting their time" with my inquiry. Take your money elsewhere. Updated to add: the "facts" they responded with are inaccurate and I have proof from the fine print of their website on 12/22/23 that that is the case. Their attempt to preserve their reputation through accusing customers of gaming the promotion they rightfully qualified for and met the criteria for is unfortunate, especially for an institution that claims to be customer-centric. They made no attempt to resolve the situation with integrity.
Vinay
GBBEST BANKING TOOLS FOR REAL ESTATE BUSINESS Very useful tools for banking and running a real estate investment business. SETTING UP ACCOUNTS. SENDING WIRES. MANAGING BOOKEEPING. Creating virtual accounts for contractors and maintenance crew.
Wilson
GBRental Management I run my entire management through Baselane. The three times I needed answers from customer service, they were prompt to solve my problems. I signed up mostly to collect rent digitally, which provides the tenants with their login and choice of payments. Also, the checking account has a competitive APY over other business banks. The function I didn't realize I needed was the cash flow and spending analytics by connecting other financial institutions, which then can be exported for a tax preparer.
Stephen Crane
GBGreat product for managing a rental property! Baselane has made the process of setup very easy. I had a quick turn around time to setup a new system for a rental property and I was easily able to get everything setup. I appreciate the step by step instructions. The ease of creating an account and bank account and the helpful demonstrations for how to use the application. The fact that the application has no monthly subscription fee was super exciting for me as well. I love this product and highly recommend it for anyone wanting to deliver a professional experience to a tenant while also making the process of tracking revenue and expenses straight forward.
BC
GBUser friendly User friendly. Tenants love it, my accountant loves it, and it is great for organizing finances. A one stop solution for rental banking.