Kristi
GBPerfect for my needs Baselane has really been great for my needs for over a year. Staff are very responsive and helpful.
Susan Alavanja
GBUser friendly interface User friendly interface! Clean and easy to organize accounts and subaccounts. Great communication on status of rent collection from the moment tenant initiates until the posting. Looking forward to Baselane adding bill-payment feature.
Rhonda
GBGreat service! I've been using Baselane for several months. It's so easy both for myself and my tenants to use. No complaints!
Lynne
GBI Would Give Them a 5 out of 5! I was, of course, skeptical at first since this involves rental money. I began using it in October and slowly on-boarded my tenants until I felt comfortable that the process worked as advertised. I have had no issues with the money being where it is supposed to be, and I can easily transfer it in and out of Baselane as necessary. My tenants LOVE it! They were previously mailing us checks every month. They said this is so much easier and free! I have had a few questions here and there for their support team and they respond very quickly, are friendly and knowledgeable. I would give them a 5 out of 5!
Brad Jenkins
GBBaselane is not a viable option for commercial landlords Baselane is below average for rent collection and clears payments at the speed of 1980. I have had some payments take 7 days to clear, plus an additional day to actually show up in my checking account! The service I was using prior to Baselane was clearing rent payments in 3 days maximum, most of the time in 1-2 days. I will be returning to the prior service. The banking is a bit of a scam; they hook you with a high APY only to lower it below industry standards a month later. They also have very low deposit maximums - $5k. You have to ask for an override to make deposits above this amount....very inconvenient.