Debi
GBHorrible customer service Horrible customer service. The login bugs constantly. An error message keeps telling me the login info is wrong, but guess what? If you just keep sending the same info, the account magically opens. Does that sound safe to you? I initiated a deposit from my personal account into our Baselane business account on Feb 15. A week ago. It's still showing as processing. The UX/UI looked nice in the beginning, but after setting up the whole account, the dashboard still has the welcome info, inviting me to set it up. What? We're switching out of this system over to Stessa, as soon as we can get Baselane customer service to answer the phone....
BC
GBUser friendly User friendly. Tenants love it, my accountant loves it, and it is great for organizing finances. A one stop solution for rental banking.
Justin Gigliotti
GBSuper efficient and easy to setup Super efficient and easy to setup. I love having everything I need for real estate investing under one umbrella. Great support!
Susan Alavanja
GBUser friendly interface User friendly interface! Clean and easy to organize accounts and subaccounts. Great communication on status of rent collection from the moment tenant initiates until the posting. Looking forward to Baselane adding bill-payment feature.
Chetan
GBGreat online bank + property finance… Great online bank + property finance tool. I've used other tools in the past. The combination of banking with instantaneous creation of virtual accounts, accounting features such as tagging transactions (some are automatic), and tax reports make this a great tool. They continue to make improvements including adding checks to 3rd parties. Adding some typical features such as recurring automatic transactions and options for tags for other related industries would make this a 5 start tool.