High yield account but poor customer service and fund transfer technology Baselane appeared to have all the right features for a landlord: rent collection, credit checks, even loans. Their interest-bearing checking account was also a nice perk. However, that is not work much if you cannot even fund the account. It's been over 3 weeks since I opened my account but after multiple attempts to contact their customer service, I still could not get my issue resolved. I even scheduled 2 live customer service calls but both times the representative did not call me! In short, high interest checking accounts and useful landlord features are the positives. But the negatives are their customer service and fund transfer technology, which falls short of expectations.

User friendly User friendly. Tenants love it, my accountant loves it, and it is great for organizing finances. A one stop solution for rental banking.

Great service! I've been using Baselane for several months. It's so easy both for myself and my tenants to use. No complaints!

Fintech Solution for Real Estate Larissa is the best account manager and it's great to have a fintech solution for landlords with great support. I like the automated features, reporting and tax forms. I use it to track short term and long term rental properties. I recommend the software.

Your personal customer service is the… Your personal customer service is the best in taking care of my tenants problems. Rental payment system that great. Considering several of my tenants have very little knowledge of paying online. Baselane in there to help. I highly recommend!