Rental Management I run my entire management through Baselane. The three times I needed answers from customer service, they were prompt to solve my problems. I signed up mostly to collect rent digitally, which provides the tenants with their login and choice of payments. Also, the checking account has a competitive APY over other business banks. The function I didn't realize I needed was the cash flow and spending analytics by connecting other financial institutions, which then can be exported for a tax preparer.

Horrible customer service Horrible customer service. The login bugs constantly. An error message keeps telling me the login info is wrong, but guess what? If you just keep sending the same info, the account magically opens. Does that sound safe to you? I initiated a deposit from my personal account into our Baselane business account on Feb 15. A week ago. It's still showing as processing. The UX/UI looked nice in the beginning, but after setting up the whole account, the dashboard still has the welcome info, inviting me to set it up. What? We're switching out of this system over to Stessa, as soon as we can get Baselane customer service to answer the phone....

Super efficient and easy to setup Super efficient and easy to setup. I love having everything I need for real estate investing under one umbrella. Great support!

Baselane is not a viable option for commercial landlords Baselane is below average for rent collection and clears payments at the speed of 1980. I have had some payments take 7 days to clear, plus an additional day to actually show up in my checking account! The service I was using prior to Baselane was clearing rent payments in 3 days maximum, most of the time in 1-2 days. I will be returning to the prior service. The banking is a bit of a scam; they hook you with a high APY only to lower it below industry standards a month later. They also have very low deposit maximums - $5k. You have to ask for an override to make deposits above this amount....very inconvenient.

Great product for managing a rental property! Baselane has made the process of setup very easy. I had a quick turn around time to setup a new system for a rental property and I was easily able to get everything setup. I appreciate the step by step instructions. The ease of creating an account and bank account and the helpful demonstrations for how to use the application. The fact that the application has no monthly subscription fee was super exciting for me as well. I love this product and highly recommend it for anyone wanting to deliver a professional experience to a tenant while also making the process of tracking revenue and expenses straight forward.