User friendly interface User friendly interface! Clean and easy to organize accounts and subaccounts. Great communication on status of rent collection from the moment tenant initiates until the posting. Looking forward to Baselane adding bill-payment feature.

Great service! I've been using Baselane for several months. It's so easy both for myself and my tenants to use. No complaints!

Your personal customer service is the… Your personal customer service is the best in taking care of my tenants problems. Rental payment system that great. Considering several of my tenants have very little knowledge of paying online. Baselane in there to help. I highly recommend!

User friendly User friendly. Tenants love it, my accountant loves it, and it is great for organizing finances. A one stop solution for rental banking.

They don’t take account fraud seriously They don’t take account fraud seriously. Someone opened an account with this company in my name without my knowledge or consent. I received a card in the mail last year and get emails to a secondary email. I’ve requested numerous times that they close the account and send me copies of any statements that were generated in my name. I can’t verify the phone number on the account to access the account t online because again, I didn’t open it. They still haven’t closed the account. I wouldn’t trust them. I’m now going to the FTC to resolve my complaint.