Horrible customer service Horrible customer service. The login bugs constantly. An error message keeps telling me the login info is wrong, but guess what? If you just keep sending the same info, the account magically opens. Does that sound safe to you? I initiated a deposit from my personal account into our Baselane business account on Feb 15. A week ago. It's still showing as processing. The UX/UI looked nice in the beginning, but after setting up the whole account, the dashboard still has the welcome info, inviting me to set it up. What? We're switching out of this system over to Stessa, as soon as we can get Baselane customer service to answer the phone....

Baselane is not a viable option for commercial landlords Baselane is below average for rent collection and clears payments at the speed of 1980. I have had some payments take 7 days to clear, plus an additional day to actually show up in my checking account! The service I was using prior to Baselane was clearing rent payments in 3 days maximum, most of the time in 1-2 days. I will be returning to the prior service. The banking is a bit of a scam; they hook you with a high APY only to lower it below industry standards a month later. They also have very low deposit maximums - $5k. You have to ask for an override to make deposits above this amount....very inconvenient.

User friendly interface User friendly interface! Clean and easy to organize accounts and subaccounts. Great communication on status of rent collection from the moment tenant initiates until the posting. Looking forward to Baselane adding bill-payment feature.

User friendly User friendly. Tenants love it, my accountant loves it, and it is great for organizing finances. A one stop solution for rental banking.

BEST BANKING TOOLS FOR REAL ESTATE BUSINESS Very useful tools for banking and running a real estate investment business. SETTING UP ACCOUNTS. SENDING WIRES. MANAGING BOOKEEPING. Creating virtual accounts for contractors and maintenance crew.