Whitney Carlile
GBExtremely friendly Extremely friendly! Was more than helpful. Genuinely was eager and excited to assist us. She should teach a seminar on good customer service.
Apple
GBGood but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!
Matthew Bonow
GBWaited 40 minutes to talk to a human to… Waited 40 minutes to talk to a human to find out that my FREE upgrade in phones is actually not free because there is a mandatory increase in the plan with the new phone. Disappointed.
Eloisa Rios
GBJose Jose, had great customer service and was very helpful to me! Thank you for being attentive.
Sue Adams
GBStill not able to access website Still not able to access website, took forever just to get phone on.