Gaby Provost
GBVery friendly and helpful Gabb's customer service is hands down the best. Employees are always very friendly and happy to help. Have never had a bad experience.
Bob
GBI purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.
Matthew Bonow
GBWaited 40 minutes to talk to a human to… Waited 40 minutes to talk to a human to find out that my FREE upgrade in phones is actually not free because there is a mandatory increase in the plan with the new phone. Disappointed.
Daniel Richey
GBGabb customer support agents are friendly, knowledgeable, and helpful. Gabb customer support agents are available to help, willing to help, and kind. While the Gabb Watch software has some bugs, the support agents are always willing to help me immediately and walk me through getting things fixed or resolved.
Apple
GBGood but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!