Whitney Carlile
GBExtremely friendly Extremely friendly! Was more than helpful. Genuinely was eager and excited to assist us. She should teach a seminar on good customer service.
Matthew Bonow
GBWaited 40 minutes to talk to a human to… Waited 40 minutes to talk to a human to find out that my FREE upgrade in phones is actually not free because there is a mandatory increase in the plan with the new phone. Disappointed.
Byron Nield
GBThe chat agent quickly fixed my issue… The chat agent quickly fixed my issue and walked me through setting up my new device with as little pain as possible.
Dawn Marie Enderle
GBTheir customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.
Sam Banks
GBCustomer service was 5 star great!!! The representative that helped was awesome! I had a couple issues I was dealing with on two different devices. She helped me get them fixed and helped me set up my tech issues.