Good but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!

Their customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.

Making our Lives Easier Rep was extremely professional AND understanding. She addressed and solved our problem so quickly and easily that my husband and I were nearly shocked. Gabb customer support makes our lives easier. We need more of that. 😉

I purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.

Feeling safe while giving our kids freedom! My husband and I absolutely love Gabb Wireless! We love being able to feel confident that our kids can navigate their phones and watches independently on their own without the worry of what they’re going to be exposed to. The customer service is absolutely amazing! You’re able to chat with someone immediately, and they answer all your questions! We highly recommend Gabb to families who want their children to feel safe while being able to have a sense of freedom with their own devices.