Apple
GBGood but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!
Dawn Marie Enderle
GBTheir customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.
Byron Nield
GBThe chat agent quickly fixed my issue… The chat agent quickly fixed my issue and walked me through setting up my new device with as little pain as possible.
Bob
GBI purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.
Sue Adams
GBStill not able to access website Still not able to access website, took forever just to get phone on.