Rachael
GBI was having a hard time getting my… I was having a hard time getting my watches connected and the agent helped me solve my problem quickly. She was super helpful!
Sam Banks
GBCustomer service was 5 star great!!! The representative that helped was awesome! I had a couple issues I was dealing with on two different devices. She helped me get them fixed and helped me set up my tech issues.
Apple
GBGood but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!
Madisyn Harris
GBCustomer Service Nicole was amazing to talk to & help me resolve my issues with ease. She was very helpful!
Bob
GBI purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.