Susan Humpherys
GBIn the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!
Madisyn Harris
GBCustomer Service Nicole was amazing to talk to & help me resolve my issues with ease. She was very helpful!
Dawn Marie Enderle
GBTheir customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.
Mechelle Hackwell
GBTaylor was fantastic I've had so much trouble with this Gabb Watch 3, but Taylor was a fantastic representative. He seemed to care about my issue, he treated me with respect and he fixed the problem. Hopefully Gabb can fix the issues with this watch.
Sam Banks
GBCustomer service was 5 star great!!! The representative that helped was awesome! I had a couple issues I was dealing with on two different devices. She helped me get them fixed and helped me set up my tech issues.