Daniel Richey
GBGabb customer support agents are friendly, knowledgeable, and helpful. Gabb customer support agents are available to help, willing to help, and kind. While the Gabb Watch software has some bugs, the support agents are always willing to help me immediately and walk me through getting things fixed or resolved.
Whitney Carlile
GBExtremely friendly Extremely friendly! Was more than helpful. Genuinely was eager and excited to assist us. She should teach a seminar on good customer service.
Susan Humpherys
GBIn the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!
Matthew Bonow
GBWaited 40 minutes to talk to a human to… Waited 40 minutes to talk to a human to find out that my FREE upgrade in phones is actually not free because there is a mandatory increase in the plan with the new phone. Disappointed.
Sue Adams
GBStill not able to access website Still not able to access website, took forever just to get phone on.