Their customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.

Making our Lives Easier Rep was extremely professional AND understanding. She addressed and solved our problem so quickly and easily that my husband and I were nearly shocked. Gabb customer support makes our lives easier. We need more of that. 😉

100% do not recommend 100% do not recommend. Phone quality: low Camera quality: low Phone cost: $200 - high relative to the low quality Gabb music quality: Low. Auto-tune pop fluff Gabb music cost: $5/month a waste of money for very little quality content This is a greedy company that will charge as much as you're sucker enough to pay. I am positive that with a big of looking around, you'll find a much better value in their competition. I regret that failed to take the time to find a better plan.

I purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.

In the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!