Eloisa Rios
GBJose Jose, had great customer service and was very helpful to me! Thank you for being attentive.
Dawn Marie Enderle
GBTheir customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.
Byron Nield
GBThe chat agent quickly fixed my issue… The chat agent quickly fixed my issue and walked me through setting up my new device with as little pain as possible.
Susan Humpherys
GBIn the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!
Sam Banks
GBCustomer service was 5 star great!!! The representative that helped was awesome! I had a couple issues I was dealing with on two different devices. She helped me get them fixed and helped me set up my tech issues.