Good but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!

Still not able to access website Still not able to access website, took forever just to get phone on.

Very friendly and helpful Gabb's customer service is hands down the best. Employees are always very friendly and happy to help. Have never had a bad experience.

In the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!

100% do not recommend 100% do not recommend. Phone quality: low Camera quality: low Phone cost: $200 - high relative to the low quality Gabb music quality: Low. Auto-tune pop fluff Gabb music cost: $5/month a waste of money for very little quality content This is a greedy company that will charge as much as you're sucker enough to pay. I am positive that with a big of looking around, you'll find a much better value in their competition. I regret that failed to take the time to find a better plan.