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Gabb

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4.00

Based on 20 Reviews

70.00%

0.00%

5.00%

10.00%

15.00%

About Gabb

Gabb is an American technology company that specializes in safe tech for kids and parent education. With kid cell phones and kid smart watches, Gabb offers the solution to digital communication in steps, offering parents peace of mind. Gabb prioritizes the safety and the mental health of children. Gabb offers a safer, simpler mobile experience designed specifically for kids. With a focus on essential communication features, Gabb devices block access to the internet and harmful apps. Gabb Wireless devices were intended to provide a basic, locked down alternative to adult smartphones with features such as calling and texting parent-approved contacts, GPS tracking, safe zones, and SOS alerts. At the same time, they lack features such as internet browsing, social media access, and app stores. Gabb devices have safety built in with their own operating system. This sets them apart from competitors, since they don’t require complicated parental controls to protect kids’ devices. Instead, their devices are locked down from the start. Gabb’s goal is to provide parents a no stress way to connect with their kids without exposing them to potential risks and distractions associated with unregulated smartphone access. Gabb’s CEO Nate Randle actively advocates for single parents and safe tech for kids.

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Feeling safe while giving our kids freedom! My husband and I absolutely love Gabb Wireless! We love being able to feel confident that our kids can navigate their phones and watches independently on their own without the worry of what they’re going to be exposed to. The customer service is absolutely amazing! You’re able to chat with someone immediately, and they answer all your questions! We highly recommend Gabb to families who want their children to feel safe while being able to have a sense of freedom with their own devices.

Good but needs improvement The phone and the safety is awesome however the customer service is horrible! It’s darn near impossible to reach a representative! I’ve been on the phone for 2 hours with no help ! The chat on the website doesn’t work and the website is always down! If they could improve greatly in this area I would gladly give them five stars!

I purchased a smartwatch I purchased a smartwatch, 1 year service plan, and paid the "onetime" activation fee. But now I get an amount due on my account with no listing of what it's for.

In the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!

Gabb customer support agents are friendly, knowledgeable, and helpful. Gabb customer support agents are available to help, willing to help, and kind. While the Gabb Watch software has some bugs, the support agents are always willing to help me immediately and walk me through getting things fixed or resolved.

Gabb

About Gabb

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Jennifer Ashley

Apple

Bob

Susan Humpherys

Daniel Richey