Taylor was fantastic I've had so much trouble with this Gabb Watch 3, but Taylor was a fantastic representative. He seemed to care about my issue, he treated me with respect and he fixed the problem. Hopefully Gabb can fix the issues with this watch.

Every time I call gabb customer service… Every time I call gabb customer service I'm always met with patience and kindness! Who can say they actually enjoy talking with customer service? I can:) always knowledgeable and always able to solve my issue. Thank you so much!!

The chat agent quickly fixed my issue… The chat agent quickly fixed my issue and walked me through setting up my new device with as little pain as possible.

Their customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.

In the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!