In the end I am VERY happy with the… In the end I am VERY happy with the tech help for solving this problem… but it took a while….. On my third attempt at support, I reached Natalie. She was patient with my explanation of this complex problem. She was helpful, with clear communication as to how things were being handled and who was working on the problem. Then she provided direct communication back over the next few hours and the next day to let me know when things were fixed. I really appreciated the clear communication about this problem that was thought to be resolved months ago (with a new phone) but was not. Shoutout to Natalie!!! Thank you so much! And thank you Gabb! We are (once again) very happy customers!!!

Customer service was 5 star great!!! The representative that helped was awesome! I had a couple issues I was dealing with on two different devices. She helped me get them fixed and helped me set up my tech issues.

Waited 40 minutes to talk to a human to… Waited 40 minutes to talk to a human to find out that my FREE upgrade in phones is actually not free because there is a mandatory increase in the plan with the new phone. Disappointed.

Their customer service is horrific and… Their customer service is horrific and slow. I have begged for my money back and even submitted a BBB complaint and they still didn't respond to them. This left me in despair to get my refunds. I have spend loads of time waiting and writing and calling and trying to get help. This company is infuriating and they stole my money. Filthy.

Every time I call gabb customer service… Every time I call gabb customer service I'm always met with patience and kindness! Who can say they actually enjoy talking with customer service? I can:) always knowledgeable and always able to solve my issue. Thank you so much!!