Couldn’t efile and no customer support or response to issue with product license Couldn’t efile. After lengthy call with TT, found out this key had previously been used. Of course, no customer service, so cancelled via credit card and purchased again thru Amazon (albeit at a higher price) and no problems. I also would add that I reached out to bighome tax on feb 21 requesting/demanding a refund and no response or follow up occurred (it is now April 10th). Interesting that after I posted this review, within 24 hours, they wanted trust pilot to get further information from me like an order number. If only they had been that responsive to my follow up, perhaps this review would not be 1 star.

what a joke of a company what a joke of a company. brought tax prep with 5 efiles. barley got 1. web site does not work, no one ever answers the phone. AVOID AT ALL COSTS.

Bought from them for the 1st time Bought from them for the 1st time. It was TurboTax. Got the download instructions and everything worked fine. Software worked fine. The best price I could find. Highly recommend.

NOT legit The software & key code I purchased never worked. Key code was invalid. I worked with Intuit for hours to learn that. I reached out to Big Home Tax many times & could never get anyone - no answer to calls, no way to leave a voice message, no response via text or email, no response to inquiries made through their webform. When I got help from my credit card company BHT fought back, hard. They are NOT legit. Just a TOTAL SCAM! Do NOT trust them.

E file option did not work I purchased HR Block fed and statesoftware with fed e-file. I prepared my return, then waited until April 13th to submit, went to transmit my return and recieved a message that my filing eligiblity had expired. I attempted to used live chat with HR Block to resolve and was number 65 in que.Ended up printing and mailing my return at the post office for $12