Marconda's Meats
GBVery friendly and knowledgeable. -
Valued Customer
GBLack of Knowledge many of your staff is either inadequately trained or incapable. The don't seem to be able to answer the simplest question or resolve problems. I think you have broken up so many duties and assigned parts to different areas than no one person can solve a problem. a problem I has should have been resolved with one call over a few minutes but it took 4 phone calls over almost a month to resolve the issue. And during that month I spoke with 4 different people who could not help at all.
Valued Customer
CASaves time…. Commercesync takes care of syncing all our Square sales to QBO, which saves so many bookkeeping hours. Set up was easy and any time I needed support, my issues were dealt with very quickly. Highly recommend.
SEAVIEW CRAB COMPANY
GBCostly for what we are getting out of it. Your product is working just fine. My issue is with the cost. We use it to create a daily invoice from Clover to QBO for each of our locations. We have 7 different clover locations. At $21.95/ month/ location, we are paying north of $140/ month for this simple function. We are then having to go into each invoice and change the QBO location. When compared to all of our other monthly software/ app/ addon cost, this one is the biggest outlier. If your product automatically classed the QBO invoice by QBO location as well as by customer, it would be more valuable to us and help justify the cost.
SALMON FAMILY GARDEN CENTER
GBThe online chat was not helpful The online chat was not helpful. The representative did not understand what my question was, at all. I called the number she gave me, and they said I had to talk to someone else. Then after being on hold for an extended time I gave up. I eventually figured out my problem on my own.