Limited syncing omits customer name I am paying for Commerce Sync because I know of no other replacement for the free Bold Commerce product. Both have the flaw of not syncing the customer's name to QBO, just "Square customer", which obliges us to search by means of date and amount, in order to match invoices and payments. I don't want to publish this complaint, merely bring it to CS's attention, as I have not succeded in doing by other means. Fuji Voll PS to the Commerce Sync Team : I have previously tried to populate the customer data on Square, but found it to be prohibitively time consuming, and did not solve the problem. What is the rationale that requires the customer's name, which is certainly known to Square, to be kept from the merchant?

Prepare to have to research your bills The transfer of invoices and payments from Clover is wonderful. However I find it confusing to track the fees tied to deposits. Billing for Clover services and fees is very hard to follow between hidden invoices and oddly labled deposit transactions with bank account.

Hung up sales were released Shailee was able to see our sales were "hung up" and release those funds to us.

Time saver I don't know what I'd do with out Commerce Sync! No, I do. I'd spend hours trying to get sales inputted into QuickBooks. Thanks for what you do!

AVOID - FRAUDULENT APP AVOID - THIS IS A SCAM. The app offers no real benefit to a real business, it doesn’t track purchases on the apps it specialises in which makes it irrelevant. If you try to cancel it you cant, and you find out months later they have charged you a full subscription even though you have never used it and disconnected it. In trying to get those charges back they explained that they can’t refund anything over 10 days… which is an illegal practice in itself. Clover & Commerce Sync are running a fraudulent activity, it’s a clever way of charging money to companies who wont notice it for some time, or at all.