SALMON FAMILY GARDEN CENTER
GBThe online chat was not helpful The online chat was not helpful. The representative did not understand what my question was, at all. I called the number she gave me, and they said I had to talk to someone else. Then after being on hold for an extended time I gave up. I eventually figured out my problem on my own.
Carla Mathis
GBHung up sales were released Shailee was able to see our sales were "hung up" and release those funds to us.
Toad Hollar Bar & Grill
GBemail is not customer service Customer service via email is not acceptable anymore. Problems with a software that is depended on so heavily needs quick and accurate solutions, not days or weeks of words through email. We do over 100 transactions per day and each transaction was made into an invoice. No successful solution was given over a 5 day period of emails which puts me further and further behind and after all the inaccurate categorizing, I am now 3 months behind. All this could have been prevented with phone conversation in 10 minutes.
Karen
GBIt just works! It just works! Seamlessly. On the rare occasion there was a disconnect with the credit card company, Commerce Sync was able to locate the issue and resolve it very quickly.
The Inn at Grand Pre Winery an
CAThis has been great to transfer our… This has been great to transfer our sales data. The only thing that would make it better for us is if it was able to transfer the class associated with an item.