The Inn at Grand Pre Winery an
CAThis has been great to transfer our… This has been great to transfer our sales data. The only thing that would make it better for us is if it was able to transfer the class associated with an item.
Valued Customer
GBLack of Knowledge many of your staff is either inadequately trained or incapable. The don't seem to be able to answer the simplest question or resolve problems. I think you have broken up so many duties and assigned parts to different areas than no one person can solve a problem. a problem I has should have been resolved with one call over a few minutes but it took 4 phone calls over almost a month to resolve the issue. And during that month I spoke with 4 different people who could not help at all.
Saundra WAlker/Signs&Stitches
GBMy deposits are being pulled into QB… My deposits are being pulled into QB two times. Making my gross income double.
Marconda's Meats
GBVery friendly and knowledgeable. -
Pacific Pearls
GBLimited syncing omits customer name I am paying for Commerce Sync because I know of no other replacement for the free Bold Commerce product. Both have the flaw of not syncing the customer's name to QBO, just "Square customer", which obliges us to search by means of date and amount, in order to match invoices and payments. I don't want to publish this complaint, merely bring it to CS's attention, as I have not succeded in doing by other means. Fuji Voll PS to the Commerce Sync Team : I have previously tried to populate the customer data on Square, but found it to be prohibitively time consuming, and did not solve the problem. What is the rationale that requires the customer's name, which is certainly known to Square, to be kept from the merchant?