The online chat was not helpful The online chat was not helpful. The representative did not understand what my question was, at all. I called the number she gave me, and they said I had to talk to someone else. Then after being on hold for an extended time I gave up. I eventually figured out my problem on my own.

AVOID - FRAUDULENT APP AVOID - THIS IS A SCAM. The app offers no real benefit to a real business, it doesn’t track purchases on the apps it specialises in which makes it irrelevant. If you try to cancel it you cant, and you find out months later they have charged you a full subscription even though you have never used it and disconnected it. In trying to get those charges back they explained that they can’t refund anything over 10 days… which is an illegal practice in itself. Clover & Commerce Sync are running a fraudulent activity, it’s a clever way of charging money to companies who wont notice it for some time, or at all.

My deposits are being pulled into QB… My deposits are being pulled into QB two times. Making my gross income double.

email is not customer service Customer service via email is not acceptable anymore. Problems with a software that is depended on so heavily needs quick and accurate solutions, not days or weeks of words through email. We do over 100 transactions per day and each transaction was made into an invoice. No successful solution was given over a 5 day period of emails which puts me further and further behind and after all the inaccurate categorizing, I am now 3 months behind. All this could have been prevented with phone conversation in 10 minutes.

It requires me to go back and fill in… It requires me to go back and fill in the donor info because it doesn't import the name, just the email, or nothing at all and it just says "Stripe donor". Also if it was restricted for anything, it doesn't show up and i Have to go through all the receipts in my emails. It should import all the donor info into QB.