Pretty sad Pretty sad. So I had since built do my computers optimization for a while but I wanted to see what other people could do, just to be curios. So, hired more lol very friendly. So here it goes. We have our meeting *side note $75 rescheduling fee* for those that don’t know. He downloading some files on my computer to update whatever “needed to be updated”. So we go to the bios he does maybe 2 mins in the bios and I wish I was exaggerating. Set the xmp profile put it on ai optimization and yea that was it. I was like to myself hmmm maybe he has some other tricks up his sleeve. Sorry but no he didn’t. That was it and then says run that for 3 hours and you should be good…. So games kept crashing, response time was horrible. So, I was frustrated right. Reached out to him but responses here and there. When I got a response in the timely manner. So, then I rescheduled and he never showed up at all and I texted him multiple times no response never came into the zoom call. Then I just got fed up and said I would rather just like a refund. He said oh man it’s a 1 min fix and you’ll be good promise. I was like no because you did no stress test on the ram, no stress test for the cpu and didn’t do anything really. I told him this was the worst optimization I have ever had. So then he said well since we already optimized some of it how bout half a refund? I said nooooo, nothing works, keeps crashing and your site says Guarenteed your money back. After I sent him the screen shot of his website. He says next refund done thanks for your time. I was flabbergasted he wanted $350 for literally enabling xmp profile. I couldn’t believe it. Must be the pros he only cares about. I call him the fly by and optimize guy. Literally that’s it. WOULD NEVER I MEAM NEVER Recommend him to anyone. Since built is probably the best optimizers out there.

SCAM Website has spelling mistakes, which tells you alot. Booked for an optimisation and left my PC in a state. Lower FPS, stuttering and temps around 90-93. Ignored emails, twitter DM's. Zero customer service. SCAM COMPANY

Awful awful company Awful awful company, take your money ruin your PC leaving it unstable and running at 90 degrees and then ignore any emails. Kirneill is a fraud and just blocks anyone who needs any sort of customer service. STAY AWAY!!!!

Edit: not a scam,mixed communication I had originally written a not so positive review of sensequality thinking I had been ripped off but I'm editing it now. " kerneiil" contacted me the next day and spent over 3 hours + helping me fix/optimize my pc. He's a really nice guy, definitely knows what hes doing and was very helpful. I now feel bad for flying off the handle thinking I got scammed. Communication could possibly be better but service was top notch.

SCAMMERS Bullet points of the worst experience that I have ever had: -After you pay the disappear. It takes days to reach them out. -No shows at appointments with no advise or messages. -It takes other days to get them to book another session. -You request for a refund, you get told that it’s done and after weeks of following up, nothing has been done. -Use PayPal or your Bank to claim the money back for fraud and choose a different provider for better service.