Awful awful company Awful awful company, take your money ruin your PC leaving it unstable and running at 90 degrees and then ignore any emails. Kirneill is a fraud and just blocks anyone who needs any sort of customer service. STAY AWAY!!!!

This company is a scam and fraud This company is a scam and fraud. They missed a consultation, no reschedule, no response, no refund, and ripped me off $400. Then the owner and operator blocked me.

SCAM Website has spelling mistakes, which tells you alot. Booked for an optimisation and left my PC in a state. Lower FPS, stuttering and temps around 90-93. Ignored emails, twitter DM's. Zero customer service. SCAM COMPANY

Pretty sad Pretty sad. So I had since built do my computers optimization for a while but I wanted to see what other people could do, just to be curios. So, hired more lol very friendly. So here it goes. We have our meeting *side note $75 rescheduling fee* for those that don’t know. He downloading some files on my computer to update whatever “needed to be updated”. So we go to the bios he does maybe 2 mins in the bios and I wish I was exaggerating. Set the xmp profile put it on ai optimization and yea that was it. I was like to myself hmmm maybe he has some other tricks up his sleeve. Sorry but no he didn’t. That was it and then says run that for 3 hours and you should be good…. So games kept crashing, response time was horrible. So, I was frustrated right. Reached out to him but responses here and there. When I got a response in the timely manner. So, then I rescheduled and he never showed up at all and I texted him multiple times no response never came into the zoom call. Then I just got fed up and said I would rather just like a refund. He said oh man it’s a 1 min fix and you’ll be good promise. I was like no because you did no stress test on the ram, no stress test for the cpu and didn’t do anything really. I told him this was the worst optimization I have ever had. So then he said well since we already optimized some of it how bout half a refund? I said nooooo, nothing works, keeps crashing and your site says Guarenteed your money back. After I sent him the screen shot of his website. He says next refund done thanks for your time. I was flabbergasted he wanted $350 for literally enabling xmp profile. I couldn’t believe it. Must be the pros he only cares about. I call him the fly by and optimize guy. Literally that’s it. WOULD NEVER I MEAM NEVER Recommend him to anyone. Since built is probably the best optimizers out there.

Edit: not a scam,mixed communication I had originally written a not so positive review of sensequality thinking I had been ripped off but I'm editing it now. " kerneiil" contacted me the next day and spent over 3 hours + helping me fix/optimize my pc. He's a really nice guy, definitely knows what hes doing and was very helpful. I now feel bad for flying off the handle thinking I got scammed. Communication could possibly be better but service was top notch.