No customer service at all No customer service at all. Constantly see people in the discord trying to get refunds for no shows and issues. I know optimizers have left so if you're busy maybe take down time slots so people aren't stood up. Huge bad look. Just seems like a struggle to get assistance as well as refunds when it claims 100% refund guarantee. Seeing all this made me steer clear

Dain is the REAL DEAL. My Experience: Dain is a top class PC tuner. Dain was very professional, approachable, and knowledgeable in our appointment. Dain didn't just change certain settings in my system and said "trust me bro," he thoroughly helped me understand how certain settings behave in games and in my system to further enhance overall performance. He's a very cool, mellow guy loaded with years of experience and knowledge. If you're looking to boost your PC's performance in a comfortable, educational environment, pray you get Dain!! What We Achieved: We were able to get my avg fps in Warzone (1440p) a massive 40fps! Even bumped up my 1% lows around 20-30fps! I didn't even know how to properly benchmark until Dain walked me through the process. But after each test, after each tune, we'd achieve more and more performance. I was astonished at how much more performance Dain was able to squeeze out of my rig. He made me feel like I'm truly getting the most out of my money, and I'm extremely satisfied. My Recommendation: I highly recommend SenseQuality. I found them from a YouTuber 'Software & Hardware Solutions.' My overall experience with SenseQuality was worth every penny at $150. But to be fair, my experience with Dain should've been worth way more. He went above and beyond to ensure I was satisfied with our session.

Poor tune and service. I got my pc tuned mainly because I was lacking FPS in Escape From Tarkov. From the tweets they advertised, improvements to performance are shown huge leaps. From what I experience, it was the most basic GPU and CPU profile tune that seems they just throw on for all their clients unless you’re someone huge with a following. They did the bare minimum. A few days later, I emailed multiple times and DM multiple times on twitter for a review for a refund. They also advertised a 30-days money back if you aren’t happy. I saw little to no improvements. In my numerous attempts to contact them, no one got back to me and I never got my money back.

SCAM Website has spelling mistakes, which tells you alot. Booked for an optimisation and left my PC in a state. Lower FPS, stuttering and temps around 90-93. Ignored emails, twitter DM's. Zero customer service. SCAM COMPANY

Awful awful company Awful awful company, take your money ruin your PC leaving it unstable and running at 90 degrees and then ignore any emails. Kirneill is a fraud and just blocks anyone who needs any sort of customer service. STAY AWAY!!!!