Poor tune and service. I got my pc tuned mainly because I was lacking FPS in Escape From Tarkov. From the tweets they advertised, improvements to performance are shown huge leaps. From what I experience, it was the most basic GPU and CPU profile tune that seems they just throw on for all their clients unless you’re someone huge with a following. They did the bare minimum. A few days later, I emailed multiple times and DM multiple times on twitter for a review for a refund. They also advertised a 30-days money back if you aren’t happy. I saw little to no improvements. In my numerous attempts to contact them, no one got back to me and I never got my money back.

Very professional, very knowledgeable and very patient. Thank you,Dain Great service you are very patient very knowledgeable and very professional. Thank you for answering that I had. I am not that knowledgeable about PC and specs and you broke everything down where I could understand it and gave me step-by-step. How to use all the programs that you installed and everything that you did, to make sure that my PC was running optimize as a hard-core call of duty player this is the best experience that I’ve had playing the game. My frames are incredibly high at 4K resolution my experience has been amazing. I feel like a different player. My PC is truly optimize, it runs smoother and doesn’t overheat you’re very professional and very knowledgeable and very patient. My controller overclocked feels smooth with no lag. It feels perfect even has helped my recoil stability thank you very much. Thank you for the time that you spent. Honestly, I don’t leave a lot of reviews, but I wanted to go out of my way to express my appreciation. Thank you very much I hope to work with you again anyone reading this review I want to tell you that there’s a lot of people out there that think they know call of duty and how it runs but this guy knows call of duty. He’s a master of what he does with the settings for your game. No, they know what they’re doing at sensequality!!!

Had my meeting with kirnell man is a… Had my meeting with kirnell man is a legend when it comes to fps and computer tuning I recommend these guys 10000% Customer service excellent even sent additional emails after the fact instant reply , thumbs up all the way around

Very poor Guy just didn’t show up first time, I was lucky enough to get refunded but from looking at the discord he uses, and other people that used his service, I got very very lucky to actually receive the refund. Would avoid at all costs.

Edit: not a scam,mixed communication I had originally written a not so positive review of sensequality thinking I had been ripped off but I'm editing it now. " kerneiil" contacted me the next day and spent over 3 hours + helping me fix/optimize my pc. He's a really nice guy, definitely knows what hes doing and was very helpful. I now feel bad for flying off the handle thinking I got scammed. Communication could possibly be better but service was top notch.