great work Everybody at File Retrieval is extraordinary. One of alternate organizations I sent my drive to made me feel like in the event that I didn't purchase the most lavish thing they could offer me, then there was no reason for purchasing anything by any means. So that is the thing that I did. I didn't purchase anything at all from them, and I sent my crash into File Retrieval for the free diagnostics. Nobody made me feel compelled. It took a short time, yet I recovered all my stuff.

OUTSTANDING SERVICE As with any endeavor, there will be glitches that need to be worked out. Our company encountered a glitch and when I reached out to David at File Retrieval, he not only listened to our problem, he came up with a viable solution. As a business owner, I greatly appreciated David's prompt, courteous attention to my problem. He recognized that we had a serious issue, and went out of his way to rectify the problem. I would highly recommend this company to anyone who has had a problem and needs help retreiving their file system.

Great Help The best thing I can say with my experience is the professionalism that was given to me and how amazing this company did in helping me out and I them. I learned some new information from them and it's very awesome. Two thumbs up.

Made things better After discussing my situation with the customer rep and then discussing things with the director of operations. We came to a understanding that the ball was dropped. I discussed my concerns and why we were upset with their company. Overall after our discussion i came away feeling much better about what had happened. Would i use this company again? Maybe. For a solid state drive probably not, but for a physical hard drive i would give them a second shot.

Helpful and friendly Shannon Campo was very helpful and friendly. She talked me through the process, and made several calls to keep me updated on the progress of my data recovery. The final emails were a bit confusing, but she answered my questions quickly. I am very pleased that my data was able to be recovered by your company.