Sandy Peters
GBQuality customer service and very reasonable prices! I'm totally new to all things computer and wanted to set up a minecraft server for a reasonable price and also transfer a world from single player to the sever. The customer service was excellent, Mike was extremely helpful and patient even thought I sent a ridiculous amount of emails with question after question! He sorted the whole thing out and answered all the questions within 5 minutes of me asking them. Very positive experience!
Adam
GBIncredible support Incredible support. I've been with them less than a month but I can't imagine going with any other service. My server has been growing a lot lately and they have put up with my constant upgrades and changes. I'm running two servers with them now, a Minecraft dedicated and a VPS for Minecraft bedrock server. I get quick responses, quick action, and help recommendations when I need it. I literally cannot say enough good things about ExtraVM. If you're thinking about buying from them, just do it. You won't regret it.
Chris Stuart Parry
GBGreat support, good pricing Used their service for game server hosting. Were very quick to reply to questions over chat both before and after purchase, and were able to answer all my questions. Made the experience very smooth. Mike in particular was really helpful.
Savage Fam Gaming
CAServer hosting done right. Don't bother looking anywhere else because extraVM rocks. After renting a server, I had a couple questions and things I needed done while I was still at work, Mike himself answered my questions and set up what I needed in a matter of minutes, I don't think I've ever gotten better service from a hosting company. Thank you Mike, you are a star in this industry. Great hardware, even better service.
Q
GBWe had a Minecraft server with Extra… We had a Minecraft server with Extra VM. There was a miscommunication as to who was going to pay for the next quarter, and immediately upon the server payment being late, Extra VM deleted our game files without warning. Everything that we had done was just wiped away. We didn't know, and submitted payment. They took our money, but our server was still gone and we couldn't get back online. It wasn't until I contacted their customer support that I found out they'd deleted everything. I am FURIOUS. We had absolutely incredible buildings, we had spent untold hours on that server over many months, and they gave us no grace period, no warning, nothing, just deleted all of our game files. Absolutely do not use Extra VM! Update: Since I posted a review they didn't like, they just completely deactivated our account entirely so we can't even reply to their customer service team. Maybe instead of posting a nasty reply to your customers, give them some warning that their files are going to be deleted. At no point did I ask for free services, but nice try twisting around what I said to make me look like the problem. Glad my money will go elsewhere from now on.