Good Server and Support The service here is incredible and are very honest regarding questions. They don't just give you flat responses but they try to suggest and advise you regarding your issues. Highly Recommended for people looking for good hosts

Very good service and support, Very good service and support, probably one of the best Minecraft hosting out there whilst not being over priced, i had to stop mine because I had more stuff to do and couldn't maintain my server, but i'll defo return back to them once im done with my stuff

Flawless Experience I purchased a Minecraft server a month ago and it has absolutely no technical problems. It ran a large world and plenty of plugins without any lag on the server-side. I definitely recommend this service, especially at a cheap $3/GB/month.

Server didn't work for me, but customer service was outstanding I've been testing various Minecraft hosting providers for personal use. I signed up to ExtraVM for a trial, discovered they don't really offer services that would work for me (almost everything seems to be for Java Edition servers). I contacted customer support, and they replied within a couple of hours with a sensible, to-the-point explanation. The offered to refund, which they did within another hour. This is in huge contrast to the other three providers I have tried, where response times range from a day to never, and responses are usually scripted pointers to FAQ pages. Even though I discontinued their service, if their products did fit what I needed, I would sign up again without hesitation.

Quality customer service and very reasonable prices! I'm totally new to all things computer and wanted to set up a minecraft server for a reasonable price and also transfer a world from single player to the sever. The customer service was excellent, Mike was extremely helpful and patient even thought I sent a ridiculous amount of emails with question after question! He sorted the whole thing out and answered all the questions within 5 minutes of me asking them. Very positive experience!