ExtraVM knows what they doing. Use them! They guy behind company knows what he is doing. He not running for money by offering a lot of unmanagged crap, he just focused on only few things which he is doing great, and increase size of his company horizontally instead of going deep into offering different types of services. His services has good performance, and everything well managed.

Unavailability Tried to order a Minecraft server in Singapore, but upon payment they cancelled my order and refunded the payment due to an unavailability in the region. I can totally understand this, but I feel that they should tell the customers that it is unavailable before they make the purchase. (this post has been edited)

Would recommend Have been using them for close to a year now. The customer service is honestly the best I have seen, you will often get a reply within 5 minutes of creating a ticket. I personally use them for shared hosting, and have used 2 others before this and I can say for sure that extra vm has been the most reliable and professional out of all of them.

Server didn't work for me, but customer service was outstanding I've been testing various Minecraft hosting providers for personal use. I signed up to ExtraVM for a trial, discovered they don't really offer services that would work for me (almost everything seems to be for Java Edition servers). I contacted customer support, and they replied within a couple of hours with a sensible, to-the-point explanation. The offered to refund, which they did within another hour. This is in huge contrast to the other three providers I have tried, where response times range from a day to never, and responses are usually scripted pointers to FAQ pages. Even though I discontinued their service, if their products did fit what I needed, I would sign up again without hesitation.

Very good experience Very good experience! You get notified when a DDoS attack is detected via email, haven't been successfully DDoSed (even OVH/Softether bypass attack methods were filtered or mitigated no downtime, no lag, etc. Over all one of the best hostings I've used (I've been through 10+), isn't able to be timed out of COD servers by a 10 Mbps UDP flood on the destination port like vps from ovh.com or Evolution Host. 💯 Recommended!