So far the process has been great! -

Ordering Experience Customization of the laptop was extremely easy and offered more options than I found at other sites. Price was very competitive. Yet to receive laptop as it has only been three days, but ordering was a breeze.

Customization There are things I would like to talk about customization the spec that I like and don't like. Compare to other company, I really think xoticpc provide better choice to customize the spec of the PC/laptop that you want. However I hope it could still be improved to take care some people who don't really use the computer for gaming. For example, I might need a powerful CPU and a lot of RAM. But I don't need a powerful GPU, eGPU is good enough for my use case. I don't think xoticpc consider such scenario. It would be good if xoticpc could provide more accurate estimated time to expect to get the computer during the purchase.

I've been looking at this site for awhile.. I've been looking at this site for awhile now (few years) And I love the fact that you choose the brand of laptop you want then you'll find out what party's are upgradable you max out the ram get plenty of options (if the laptop allows it) upgrade the screen again if it's available I bought the laptop model that does an optional external liquid cooling (cooling upgrades alone had me sold) you pay for brand you want and the parts you want. This is a much needed upgrade for my Dell Inspiron gaming laptop that's about 10+ years old. Either way I'm more then certain my steam library or epic games library will be able to run on this with no issues.

Quick and simple ordering process The selection and purchase was quick and simple. I've just ordered so do not have information to assess delivery or the product itself yet