Donna Gates-Welcker
GBAccount Cancellation As our business needs have changed, I canceled our account today. Fourteen years with your service have been highly commendable. I really appreciated Stefan’s help today. He answered all my questions in a courteous manner and helped me cancel our account. Many thanks for a great service!
Karen V Lee
GBRuss has the 'Aloha' Russ answered all my questions and assisted in familiarizing the fax process. Checked my account and saved me $$$. In this day and economy, saving $$$ is important because of inflated price of goods, services. I've been a customer of over 10 years I beleive. Thnak you for excellent support...Kudos to Russ E Malama Pono, Karen
Steve Berlage
GBI had a problem with my login I had a problem with my login, so I utilized their CHAT support. After the initial "AI" chatbot questions, it quickly offered a live agent. Nicoleta L was ready to help in mere SECONDS. Issue resolved, thank you Nicoleta!
Donna Hewitt
GBHad to send an urgent fax Had to send an urgent fax. Fax wouldn't go through. Checked my billing. It was up to date. Tried calling. There are no human beings to speak with anymore. 10 tries, no luck! Unbelievable! DO NOT USE THIS SERVICE!
Irma Hinkle
GBKelly Kelly, was great. Absolutely great! She made me feel like she was genuine. She had every factual prompt answer.She exuded nothing less than life, vigor, and skill.She knew the in's and out's to every intricate detail of both E- fax and MY- Fax. I actually hesitated with the proceeding of my cancellation.Speaking with her was more than just a customer complaint, it was experience of gaining insight and open mindedness towards the benefits of Faxing on the go.