Keeping customers happpy. Wind 15-20kts, 3-4 ft seas on/off reef in Islamorada, FL. Mom, dad & two boys, 9 & 12 yrs old. Youngest boy got sea sick after catching 12 nice fish. Customer requested to cut the trip back from 3/4 day to 1/2 day. We refunded the customer 200 immediately and Fishing Booker refunded Makaira Fish Company the $20 difference in the booking fee. All parties are happy with quick response to solving the problem.

Amazingly professional First impression, reaction time,too fast and to the point. Second impression, straightforward implementation to my multitasks and Third impression,prompt answers to all my questions. Fourth impression, knowledge,politement, sense of humour, friendly and caring.

Excellent customer service. Customer customer service has always been a staple of fishing booker. Through the years, the fb family has helped me grow my business a tremendous amount. Many of my loyal customers now, came as a result of the fb platform. I can't recommend fb enough, and I do so to any captain that is new to the business, many if not all also use fb. Do not hesitate to contact fb for your advertising needs, they will not disappoint.

The support staff is amazing ! The support staff is absolutely outstanding. They are very responsive, answer all questions in very short delays and liaise with the captain whenever it is necessary.

Excellent experience! I’m had to make a change to a booking and Niko was able to take care of it swiftly and effectively!