Barbara Brustein
GBA tough assignment accomplished in the necessary time! We hired SellerCandy to fix one thing and one thing only because we did not think we could get it done in a timely way. Amazon had suspended two or our main SKUs and basically put us out of business for an incorrect reason. We had tried to fight this for a long time and weren't getting anywhere. We gave SellerCandy a month to get it done, and they did! The agent they assigned to our case was a wonderful communicator and she emailed us at least every other day whether there was news or not. We always knew that she was working hard on the case, and she did finally manage to get both SKUs released. We are very grateful and know that our money was well spent. Thank you, SellerCandy!
RACHAEL VANWAGNER
GBProfessional, Passionate, and Genuine Seller Candy has been a game-changer for my Amazon FBA business. The monthly investment more than pays for itself in the time I save dealing with Amazon and also in the reimbursement services provided. I can not remember the last time I spoke with Seller Central or had to deal with any seller central issues. I sleep better at night knowing there is a team of professionals who have my back if and when issues arise. They have proven to be trustworthy, effective, and very good at what they do. I am also so impressed with how much the team at Seller Candy genuinely cares about their clients. I am so thankful I found these guys and plan on being with them for a long time!
Chris Havill
GBFantastic company to support my Amazon… Fantastic company to support my Amazon business. They are able to get reimbursements, follow up on cases and get things handled through Amazon support quickly and efficiently. They are even able to handle some more complex tasks that I've had come up on my Amazon account. Much appreciated!
Jaana Lotsman
EEFast, understanding and invaluable! I'm a very happy customer when it comes to SellerCandy. Our cases are always rapidly dealt with and I never have to follow up or chase them. These guys are always friendly and professional considering the workload they must possess. Glad to be working with them!
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.