Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Roger Vi
GBGreat team at Seller Candy Excellent experience with Arvin, Carla, John, and Brian over at Seller Candy so far! They are helping us with 6 different accounts and have been a key piece to allowing us to grow our businesses recently. Highly recommended for anyone who doesn't get excited about working in Seller Central :D
Dan S.
CAExcellent Service Excellent Service. We rely on SellerCandy to handle all Seller Support issues for our account. They are invaluable for getting issues resolved and in a timely manner. I would strongly recommend them.
Sarah G
GBSeller Candy is a great investment Seller Candy has helped to take the load off of the minute account issues that I don't have time to do and frankly don't like doing. I'm so happy that I invested in John and Brian's services. The case managers are excellent and know exactly what they're doing. They get the cases done so quickly that I can barely keep up. On top of being knowledgeable they go above and beyond to find a solution.
Steve
GBA Seller's Dream Can't recommend highly enough. Create the case once in Seller Candy, and let them deal with the endless back and forth with Seller Support. Also, as they are helping so many sellers, they see the same type of issue show up time and time again and so they know what works to get the issue resolved.