Seller Candy

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4.60
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

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1

10.00%
About Seller Candy

Seller Candy is your personal Amazon Seller Central assistant. Outsource your tasks, open and follow-up of cases, listing and account health monitoring, and business reports including reimbursements -- without hiring a Virtual Assistant.

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Jasper
NL

I strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.

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Barbara Brustein
GB

A tough assignment accomplished in the necessary time! We hired SellerCandy to fix one thing and one thing only because we did not think we could get it done in a timely way. Amazon had suspended two or our main SKUs and basically put us out of business for an incorrect reason. We had tried to fight this for a long time and weren't getting anywhere. We gave SellerCandy a month to get it done, and they did! The agent they assigned to our case was a wonderful communicator and she emailed us at least every other day whether there was news or not. We always knew that she was working hard on the case, and she did finally manage to get both SKUs released. We are very grateful and know that our money was well spent. Thank you, SellerCandy!

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Emily Kozel
GB

The Seller Candy team is THE BEST! The Seller Candy team is truly a pleasure to work with! They are super accommodating and knowledgable. They always go above and beyond to solve any issue with the utmost care. I would reccommend them to any business who is looking for support!

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Robert Galarowicz
GB

Sellercandy is an integral part of my amazon business… Sellercandy is part of amazon business team and an extremely important role they play. I been able to grow faster and get way more done with working together with them. If you have an amazon business I would highly recommend using them.

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Dennis F
GB

I'm starting to think all the other reviews are fake. I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.

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