Jaana Lotsman
EEFast, understanding and invaluable! I'm a very happy customer when it comes to SellerCandy. Our cases are always rapidly dealt with and I never have to follow up or chase them. These guys are always friendly and professional considering the workload they must possess. Glad to be working with them!
Emily Kozel
GBThe Seller Candy team is THE BEST! The Seller Candy team is truly a pleasure to work with! They are super accommodating and knowledgable. They always go above and beyond to solve any issue with the utmost care. I would reccommend them to any business who is looking for support!
Edith
GBBrand Management Help I wanted to optimize Amazon listings for the Brands that we purchase as wholesale. I kept running into the issue of not being able to update the listing because the Brand owned it, but when speaking with the Brand, they don't own any listings. Seller Candy was able to communicate with the Brand to get approval to create and update listings for specific products. They submitted the approval and I was able to create and modify certain product listings.
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Roslyn
AUCannot thank Seller Candy enough! Just when I thought I was going to blow up Amazon Seller Support after having spent hours on the phone with them with NO outcome…along comes Seller Candy. What a lifesaver they have been for my business and I cannot thank them enough for what they have done for me. They have a great team in place to help with a wide range of knowledge and skills to fix any problems needed. I highly recommend Seller Candy to anyone building their business and wanting to take it to the next level.