Dennis F
GBI'm starting to think all the other reviews are fake. I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.
Chris Havill
GBFantastic company to support my Amazon… Fantastic company to support my Amazon business. They are able to get reimbursements, follow up on cases and get things handled through Amazon support quickly and efficiently. They are even able to handle some more complex tasks that I've had come up on my Amazon account. Much appreciated!
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Roslyn
AUCannot thank Seller Candy enough! Just when I thought I was going to blow up Amazon Seller Support after having spent hours on the phone with them with NO outcome…along comes Seller Candy. What a lifesaver they have been for my business and I cannot thank them enough for what they have done for me. They have a great team in place to help with a wide range of knowledge and skills to fix any problems needed. I highly recommend Seller Candy to anyone building their business and wanting to take it to the next level.
Ryan Orange
GBBEWARE - Qik Fixes Amazon Account Management - BEWARE Tried their "QikFixes" Amazon Account Management after watching a webinar with Quincy Lin. I canceled before 30 days passed as the service was not for me; however, they not only charged me for the next month but for ANOTHER month a month later! They only returned $499.00 and kept the other two (2) payments of $499.00. I followed their instructions to cancel my disputes with my bank, but they kept the money. It's unclear if they will ever return my $998.00. Please beware if you use their services.