Dan S.
CAExcellent Service Excellent Service. We rely on SellerCandy to handle all Seller Support issues for our account. They are invaluable for getting issues resolved and in a timely manner. I would strongly recommend them.
Kevin
GBHighly Recommended Seller Candy is an excellent company! They have been a big help to my Amazon business. Their expert assistance has been a significant time saver for my business. I would highly recommend Seller Candy to anyone that is interested in their services.
RACHAEL VANWAGNER
GBProfessional, Passionate, and Genuine Seller Candy has been a game-changer for my Amazon FBA business. The monthly investment more than pays for itself in the time I save dealing with Amazon and also in the reimbursement services provided. I can not remember the last time I spoke with Seller Central or had to deal with any seller central issues. I sleep better at night knowing there is a team of professionals who have my back if and when issues arise. They have proven to be trustworthy, effective, and very good at what they do. I am also so impressed with how much the team at Seller Candy genuinely cares about their clients. I am so thankful I found these guys and plan on being with them for a long time!
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Steve
GBA Seller's Dream Can't recommend highly enough. Create the case once in Seller Candy, and let them deal with the endless back and forth with Seller Support. Also, as they are helping so many sellers, they see the same type of issue show up time and time again and so they know what works to get the issue resolved.