Jaana Lotsman
EEFast, understanding and invaluable! I'm a very happy customer when it comes to SellerCandy. Our cases are always rapidly dealt with and I never have to follow up or chase them. These guys are always friendly and professional considering the workload they must possess. Glad to be working with them!
Sarah G
GBSeller Candy is a great investment Seller Candy has helped to take the load off of the minute account issues that I don't have time to do and frankly don't like doing. I'm so happy that I invested in John and Brian's services. The case managers are excellent and know exactly what they're doing. They get the cases done so quickly that I can barely keep up. On top of being knowledgeable they go above and beyond to find a solution.
Steve
GBA Seller's Dream Can't recommend highly enough. Create the case once in Seller Candy, and let them deal with the endless back and forth with Seller Support. Also, as they are helping so many sellers, they see the same type of issue show up time and time again and so they know what works to get the issue resolved.
Dennis F
GBI'm starting to think all the other reviews are fake. I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.
Roger Vi
GBGreat team at Seller Candy Excellent experience with Arvin, Carla, John, and Brian over at Seller Candy so far! They are helping us with 6 different accounts and have been a key piece to allowing us to grow our businesses recently. Highly recommended for anyone who doesn't get excited about working in Seller Central :D