Roslyn
AUCannot thank Seller Candy enough! Just when I thought I was going to blow up Amazon Seller Support after having spent hours on the phone with them with NO outcome…along comes Seller Candy. What a lifesaver they have been for my business and I cannot thank them enough for what they have done for me. They have a great team in place to help with a wide range of knowledge and skills to fix any problems needed. I highly recommend Seller Candy to anyone building their business and wanting to take it to the next level.
Steve
GBA Seller's Dream Can't recommend highly enough. Create the case once in Seller Candy, and let them deal with the endless back and forth with Seller Support. Also, as they are helping so many sellers, they see the same type of issue show up time and time again and so they know what works to get the issue resolved.
Barbara Brustein
GBA tough assignment accomplished in the necessary time! We hired SellerCandy to fix one thing and one thing only because we did not think we could get it done in a timely way. Amazon had suspended two or our main SKUs and basically put us out of business for an incorrect reason. We had tried to fight this for a long time and weren't getting anywhere. We gave SellerCandy a month to get it done, and they did! The agent they assigned to our case was a wonderful communicator and she emailed us at least every other day whether there was news or not. We always knew that she was working hard on the case, and she did finally manage to get both SKUs released. We are very grateful and know that our money was well spent. Thank you, SellerCandy!
Derek McEwen
JPAllowed me to achieve exponential growth on my account Using Seller Candy for over a year now and upgraded my plan because I need them so much. I manage hundreds of skus and multiple accounts, and I would be lost in Amazon's jungle trying to stay alive if it weren't for the Seller Candy team. They work hard to complete every task I give them, and they always have useful suggestions when I'm at a loss of what to do. I trust them completely and highly recommend them to any Amazon seller who's spending too much time putting out fires. Seller Candy has allowed me to spend more time ON my business than IN my business. For that I'm extremely grateful. Worth every dollar and then some.
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.