Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Dennis F
GBI'm starting to think all the other reviews are fake. I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.
Roger Vi
GBGreat team at Seller Candy Excellent experience with Arvin, Carla, John, and Brian over at Seller Candy so far! They are helping us with 6 different accounts and have been a key piece to allowing us to grow our businesses recently. Highly recommended for anyone who doesn't get excited about working in Seller Central :D
Dan S.
CAExcellent Service Excellent Service. We rely on SellerCandy to handle all Seller Support issues for our account. They are invaluable for getting issues resolved and in a timely manner. I would strongly recommend them.
Kevin
GBHighly Recommended Seller Candy is an excellent company! They have been a big help to my Amazon business. Their expert assistance has been a significant time saver for my business. I would highly recommend Seller Candy to anyone that is interested in their services.