Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Robert Galarowicz
GBSellercandy is an integral part of my amazon business… Sellercandy is part of amazon business team and an extremely important role they play. I been able to grow faster and get way more done with working together with them. If you have an amazon business I would highly recommend using them.
Edith
GBBrand Management Help I wanted to optimize Amazon listings for the Brands that we purchase as wholesale. I kept running into the issue of not being able to update the listing because the Brand owned it, but when speaking with the Brand, they don't own any listings. Seller Candy was able to communicate with the Brand to get approval to create and update listings for specific products. They submitted the approval and I was able to create and modify certain product listings.
Dennis F
GBI'm starting to think all the other reviews are fake. I heard good things about this company and I was excited because I really need the help ----- but I signed up for the $800/month plan (plus on top of that I paid another few hundred for extra simultaneous tasks) and over the course of a MONTH, they've only successfully resolved maybe 2-3 cases for me. I could spend one Sunday afternoon on the phone with Amazon and get 2-3 cases resolved in a few hours. I thought I was paying for people to talk to Amazon every day for me and make progress. I thought they were experts at dealing with Amazon. They don't really seem any more knowledgeable or any more persistent than I am. It seems that 95% of what Seller Candy does is just log in once a day and reopen closed cases that Amazon hasn't fixed yet. For over $1000/month... I can do that myself.
Roslyn
AUCannot thank Seller Candy enough! Just when I thought I was going to blow up Amazon Seller Support after having spent hours on the phone with them with NO outcome…along comes Seller Candy. What a lifesaver they have been for my business and I cannot thank them enough for what they have done for me. They have a great team in place to help with a wide range of knowledge and skills to fix any problems needed. I highly recommend Seller Candy to anyone building their business and wanting to take it to the next level.