Barbara Brustein
GBA tough assignment accomplished in the necessary time! We hired SellerCandy to fix one thing and one thing only because we did not think we could get it done in a timely way. Amazon had suspended two or our main SKUs and basically put us out of business for an incorrect reason. We had tried to fight this for a long time and weren't getting anywhere. We gave SellerCandy a month to get it done, and they did! The agent they assigned to our case was a wonderful communicator and she emailed us at least every other day whether there was news or not. We always knew that she was working hard on the case, and she did finally manage to get both SKUs released. We are very grateful and know that our money was well spent. Thank you, SellerCandy!
Jasper
NLI strongly recommend Seller Candy I was looking for a solution to one particular problem: I couldn't update some deeply embedded product information. I had already tried the edit function and uploading inventory files. I was worried I would have to take this bestselling product offline temporarily and might encounter new problems while adding it to my assortment again. I reached out to John from Seller Candy and he said he was confident they could update the information without causing any unwanted side-effects. After I subscribed, John’s team went to work and solved the issue within days, without having to take my product offline and without causing a glitch. Then I enjoyed all the other benefits of Seller Candy. They proactively went after some large reimbursements and tackled a range of other issues, from changing the product category to enabling me to sell in Canada and Mexico. The team is competent and persistent: they keep opening cases and keep pushing Amazon until they get it done. I strongly recommend this service to anyone who wants to outsource their dealings with seller central.
Amba Products
GBBig improvements to our Seller Central Account Working with Seller Candy, in particular Arvin, Stephen & Jay, has been great. They have helped us get our Seller Central account optimized for much better success. We had a big issue with multiple ASINs for the same product SKU that had been created by different resellers. They help submit all of these violations to Amazon Support and get them delisted created an improved consumer shopping experience.
Ryan Orange
GBBEWARE - Qik Fixes Amazon Account Management - BEWARE Tried their "QikFixes" Amazon Account Management after watching a webinar with Quincy Lin. I canceled before 30 days passed as the service was not for me; however, they not only charged me for the next month but for ANOTHER month a month later! They only returned $499.00 and kept the other two (2) payments of $499.00. I followed their instructions to cancel my disputes with my bank, but they kept the money. It's unclear if they will ever return my $998.00. Please beware if you use their services.
Jaana Lotsman
EEFast, understanding and invaluable! I'm a very happy customer when it comes to SellerCandy. Our cases are always rapidly dealt with and I never have to follow up or chase them. These guys are always friendly and professional considering the workload they must possess. Glad to be working with them!