Evan Martinez
GBThis has been the worst nightmare come… This has been the worst nightmare come true. I transferred all of my money to this online bank and deposited a check from my company. They will not let me transfer any money out, I am unable to use my debit card and they are going to freeze my account by the end of the day, although it may as well be frozen already. DON’T USE THIS BANK FOR YOUR BUSINESS!
Yasmina
GBSo far, so good! So far, so good. I use Relay as my primary bank for my small company. They are responsive and provide good follow-up. Thank you, Brendan, for your support with my inquiries. I would recommend this bank for small businesses like mine - primarily if you work with international clients.
Anonymous
GBDangerous and Out of Control Company I liked this Fintech mainly for the low fees and because it's easy to open and handle. UNTIL they decided to close ALL of my accounts even of affiliated companies and owned by different PEOPLE by the next day, tomorrow. Just because their "banking partner" the little and pathetic Thread Bank thought we were in the crypto currency business, which isn't even true. It was more a misunderstanding and not entirely unjustified, which I tried to explain. But try to explain things to pathetic bureaucrats. It's fine if you don't want to have anything to do with crypto, but please let me know ahead of time, especially if you are going to overreact like that. Overreacting like that has nothing to do with business in good faith and being literally scared of crypto is the reflection of a backward mindset and small mindedness. You may not have anything to do with crytpo, but make a small mistake or a little misunderstanding and they will close you down without mercy, as the other bad comments also stipulate. Avoid this company like the plague, the risk is just too high. It's good until it's absolutely horrible. Even big banks, it's mostly just bad, but never like this.
Donna Stapleton
GBQuick and impressive customer service I am a new Relay Financial customer and my experience couldn't be any better. Getting to customer service is not a hidden feature as it seems to be everywhere else these days. Each inquiry I have made has been answered in an exceptionally timely manner. The email exchange with the Rep felt like I was talking to a real human and not someone who was cutting and pasting useless canned responses, and the follow up was amazing. Thank you Brendan G.!
Jodi McLaren
GBA bank made for business owners Relay makes using the profit first cash flow system a breeze. Their customer service is awesome and highly responsive and helpful. The features they offer for free are incredible -- receipt capturing, virtual credit cards that can be created in an instant and managed between team members, the ability to invite team members to have various levels of access to the account, I could go on! If you're ready to organize your finances and you're tired of jumping through time-consuming hoops and paying needless fees at other banks, you'll love Relay for business banking!