Anonymous
GBDangerous and Out of Control Company I liked this Fintech mainly for the low fees and because it's easy to open and handle. UNTIL they decided to close ALL of my accounts even of affiliated companies and owned by different PEOPLE by the next day, tomorrow. Just because their "banking partner" the little and pathetic Thread Bank thought we were in the crypto currency business, which isn't even true. It was more a misunderstanding and not entirely unjustified, which I tried to explain. But try to explain things to pathetic bureaucrats. It's fine if you don't want to have anything to do with crypto, but please let me know ahead of time, especially if you are going to overreact like that. Overreacting like that has nothing to do with business in good faith and being literally scared of crypto is the reflection of a backward mindset and small mindedness. You may not have anything to do with crytpo, but make a small mistake or a little misunderstanding and they will close you down without mercy, as the other bad comments also stipulate. Avoid this company like the plague, the risk is just too high. It's good until it's absolutely horrible. Even big banks, it's mostly just bad, but never like this.
Janine Guercio
GBUse this bank! The best bank I have used they have almost all features I’ve been desperate for glad they exist!
Nik
GBBEWARE!! BEWARE! Slick marketing and influencers will push you towards this easy to open bank account for your business. This bank will freeze your account for no reason and ask for a bunch of proof of funds just to hold onto your money longer to make a few percentage points. Money goes in quickly but going out is always delayed. I should have never gone with an unknown online bank for my business banking!
Emily
GBEasy setup and great customer experience! I found Relay through a personal referral and I am so grateful I did. Starting a business came with a lot of decisions and Relay made it easy to get started for free and immediately. Their customer service is especially helpful- if the AI feature can't help right away they generate an email for you and someone from Relay responds quickly. I hope they are able to integrate Zelle in the future but, other than that, I feel grateful to be banking here!
Ezra Pryor
GBImpressed! I've use quite a few Business accounts and I'm pleased with Relay. Mercury was quicker to to get my account set up my a fell like Relay has more features and is more comprehensive as easy to use for new small business owner.