scam company scam company. just added a us. to the domain to try and hide from their negative reviews and pad this on with the fake 5 star reviews. Trust pilot should combine these accounts to prevent them from scamming people

Server shut down, lost data, no response I've been a customer for years. Out of the blue OVH shut down my server and said no appeal was possible. No response to my support inquiries on Twitter, Facebook, LinkedIn, by email or by chat. Account ID 0610-0008-33

Kelsey Segerson is the best! Kelsey Segerson is the best! i asked for help on 3 twitter accounts (@ovh_support_en, @ovh_support_us, and @ovh_support_fr) and none were able to help me i created support tickets on kimsufi.com and us.ovhcloud.com and none were able to help me as well i contacted live chat and no help there, either. if you’re keeping count, that’s SIX customer support channels i went through and i was basically given the run-around. finally, on my SEVENTH attempt (lucky number seven?), i sent a ticket to the Sales department and thankfully the email landed on Kelsey Segerson’s lap. at first, she wasn’t able to help me either and i had given up. there was no way i was going to waste any more time on this. but two hours and at least 10 back and forth emails later, she emailed me back and said she spoke with her manager and now everything’s been taken care of! please, anything short of a promotion for Kelsey Segerson is an oversight of her exceptional dedication and kindness!

Amazing service OVHCloud is great and Michael N. is an amazing customer support representative. In these troubling times of AI taking over customer support platforms, Michael proves that real human interaction is worth so much more than we know.

Patient & Prompt Support I'm a complete newbie and their support has patiently held my hand several times through things most people should really just be Googling. These guys are great. 10/10, will definitely be recommending.