FM
CAWould recommend Feedback5 Feedback5 is a user-friendly tool with exceptional customer service. Rachel went above and beyond to keep our account secure and compliant with Amazon terms of service.
Andrew
GBI LOVE eComEngine's product I LOVE eComEngine's product, Feedback Five! I made the mistake of trying a competitor first, and they didn't have the features or the amazing support that eComEngine gives me. The informative, free webinars that they put on alone are worth the cost of the service! But the bottom line is that Feedback Five works! The number of Amazon reviews I now receive has skyrocketed! It depends on the month, but the worst month I have received double the Amazon product reviews that I used to get...and I was already messaging all of my Amazon customers manually!
Colin Shaw
GBI'd recommend if you want more Amazon product reviews I think we got great value for money from Feedback Five (from eComEngine). The software isn't massively intuitive to use (hence me knocking a star off) but the team are ready and willing to help with any queries. Results-wise, it definitely generated a lot of Amazon product reviews, which has in turn helped boost our sales on that channel. We now have a lot of reviews so no need for us to invest in FF any more, but I would recommend it to others who are hoping to increase their Amazon product reviews.
Mihaela Vajda
HRVery good service We are using Feedback 5 for years now and are very happy with the platform, customer service and the results.
Kristen Mahrt
GBA+ Service from eComEngine eComEngine is a great resource to turn to if you want help getting reviews from your customers. We use their Feedback Five feature, allowing us to send out emails to our customers and ensure they are satisfied prior to them writing a review. It has been nice to not worry about emailing every customer on our own. Their system is very easy to use, too! Whenever we have had hiccups with Amazon or the system, they have top-notch customer service to help walk you through it. I would recommend them to colleagues.