FM
CAWould recommend Feedback5 Feedback5 is a user-friendly tool with exceptional customer service. Rachel went above and beyond to keep our account secure and compliant with Amazon terms of service.
Kristen Mahrt
GBA+ Service from eComEngine eComEngine is a great resource to turn to if you want help getting reviews from your customers. We use their Feedback Five feature, allowing us to send out emails to our customers and ensure they are satisfied prior to them writing a review. It has been nice to not worry about emailing every customer on our own. Their system is very easy to use, too! Whenever we have had hiccups with Amazon or the system, they have top-notch customer service to help walk you through it. I would recommend them to colleagues.
Jacob
GBBefore I used feedback five.. Before I used feedback five... About 1 out of 100 left a review. And now it's at 10-15% of sales. Very satisfied!!
P Soni
CAHigh Five to FeedBack Five! We use FeedBack Five service from eCommEngine and we are very happy with the overall service. Their automation is a one-time setup and forget template which makes life very easy and gives time to focus on other parts of selling on Amazon. We also get notifications for negative feedback so we can reach out to the customer in time and help. They always are one step ahead and constantly update to be in compliance with Amazon's ever-changing policies.
Veinard
GBIf only more companies had this level of customer support I've been using Ecomengine for more than 5 years now. Brilliant customer support. Highly recommended.