WP Buffs Make the Magic Happen I've leaned on WP Buffs countless times. Their turnaround time is reliably efficient and requests are magically resolved. I've worked with several members on the team in the last 6 months and each has been swift and awesome!

Extremely professional & Prompt Extremely professional & Prompt is what I will define Wp Buff Care plan! For a soloprenueur like me, these guys are God send:) They literally have your back! I have been with them for years and have always slept peacefully knowing that my Wordpress backend is Safe and Secure. Thanks again guys, you rock. Highly recommended.

False advertising False advertising. The company sells a 24/7 edit service and, when edits are requested, they are denied.

We've had hiccups, but overall a good experience for me. I have been working with WPBuffs for 6 months or so (how time flies). My experience with them is overall very good. I did run into a similar issue as Alex (May 4, 2021) did below. In my case, a plugin broke because it didn't work with the current PHP version. I feel that is something that should not escape testing. WPBuffs and I got through that, but it did cast a shadow on their updating flow. I also think WPBuff's ticket ordering should be revisited, because my high priority tickets don't get attention before tickets with a lower priority — date of submitting a ticket seems to be the rule). WPBuffs have given me a hack to highlight urgent tickets, for which I am truly thankful, but I'd prefer them to just respect their own priority labels. Having said that, communication has been clear and good, and tickets generally resolved quickly. I am happy to have them handling my site speed, help me solving errors, and take the load of finding and killing CSS issues off my back — all great time-savers for me. Once I learned how to seperate my issues into different tickets, we settled into a nice workflow.

Absolutely horrible Absolutely horrible. Broken site more than once . When confronted they try and blame site owner until confronted with revisions history. They don’t even bother to update plug-ins any more. Should have know man to expect very little from a company who relies so heavily on emoji’s in emails and no showed for the first call.