We've had hiccups, but overall a good experience for me. I have been working with WPBuffs for 6 months or so (how time flies). My experience with them is overall very good. I did run into a similar issue as Alex (May 4, 2021) did below. In my case, a plugin broke because it didn't work with the current PHP version. I feel that is something that should not escape testing. WPBuffs and I got through that, but it did cast a shadow on their updating flow. I also think WPBuff's ticket ordering should be revisited, because my high priority tickets don't get attention before tickets with a lower priority — date of submitting a ticket seems to be the rule). WPBuffs have given me a hack to highlight urgent tickets, for which I am truly thankful, but I'd prefer them to just respect their own priority labels. Having said that, communication has been clear and good, and tickets generally resolved quickly. I am happy to have them handling my site speed, help me solving errors, and take the load of finding and killing CSS issues off my back — all great time-savers for me. Once I learned how to seperate my issues into different tickets, we settled into a nice workflow.

Website Management Made Easy Quick to respond, reliable, friendly, and knowledgeable - our team has been pleased ever since we aligned with WP Buffs for our website maintenance. Their team helps manage various plugins, generates site back-ups, and assists with issues raised by members of my team.

WP Buffs has been a great addition to my business! WP Buffs has been a great addition to my business. They help me manage multiple websites and are very reliable in their work. I highly recommend their services for anyone who needs to free up time to focus on other areas of their business, while partnering with a reliable team!

False advertising False advertising. The company sells a 24/7 edit service and, when edits are requested, they are denied.

Extremely professional & Prompt Extremely professional & Prompt is what I will define Wp Buff Care plan! For a soloprenueur like me, these guys are God send:) They literally have your back! I have been with them for years and have always slept peacefully knowing that my Wordpress backend is Safe and Secure. Thanks again guys, you rock. Highly recommended.