Jeanette
SEFantastic service, brilliant idea. Excellent service, very friendly, fast, efficient and well packaged deliveries
Amna-Anna Henry
GBWhat wonderful customer service we… What wonderful customer service we received. We'd decided to add the extra bottles in the welcome pack but added to late. This was no trouble at all. We emailed and within an hour or so (late evening) not only did we get a reply but had the six bottles added. We also used a voucher and we were able to use the remaining credit too. Fantastic customer care. I can't wait to sample my Sancerre! My husband bought me the voucher as a gift and I'm so pleased he did!
Steph Eff
GBBrilliant gift idea and fabulous customer service Trying to buy a gift for someone who has it all...this is it! An Instagram advert turned into a wow gift. The packaging was wonderful, with he bottles secured nicely in cardboard that was easy to recycle. I decided on the 6 bottles now package - as one must try new things at least once to form an opinion. As it's a French company previously go for a French market I'm not going to review what their website or translations were/are, as that would be unfair because Joshua, new to their new UK team, followed up my order a few months in with a chat on improvements for an English market and it was great to provide feed back but he identified a lot of the improvements needed to ground work had been done. Pretty sure vine adoptions will continue moving forward.
Malcolm Plaiter
GBExcellent customer service. -
customer
GBTh perfect gift My boyfriend adopted Riesling vines for me for Christmas and it was the best gift! The Riesling that came with the certificate was delicious and I can't wait to get my personalised bottles at the end of the year. The monthly email newsletters give nice updates on my vines as well as some really interesting videos and blogs. The emails have even been great during the current Coronavirus crisis - a nice escape to the vineyards when I'm stuck in London. Once we are able to travel again my boyfriend and I would love to come to visit the winemakers in France. Thanks Cuvee, Emma x