Markham
GBGreat Service What a great service, from a great company! My fiancé is very excited to start her Cuvée Privée journey! Had a slight issue to begin with, but was contacted directly by the Cuvée Privée team and the issue was sorted immediately! A very professional company with wonderfully polite staff!
sabine
CHMore communication is needed My friend to whom I purchase the cuvée privée for received one bottle of wine but never received anything else. They contacted me as they were wondering where was the case of wine and tu believe that the idea and concept is good but you are still lacking proper communication. Like a news letter of information about the processes and development of the vivre the have received so they know the status.
Ian humble
GBGreat wine Great wine. We had to remind them of the delivery. Looking forward to going to the chateau in June
Michaela
PLNice idea, but implementation can be improved a lot! We enjoyed the updated and comms around the gift... as it was a gift we organised a family week in the region - just for the sake of meeting the producer. However, despite filling in a form and confirming the appointment couple of times (not sure why), the producer was not aware we are coming... after some timw standing outside in the rain, we werw lucky, as he saw us. Travelling from far, it would be pity if this visit would have failed, esp as it was a gift. We were his first visitors and we had the impression he has never done that before or was ready for a tour. We asked a lot of questions to be able to get some info, the tasting was nice at the end, but we would have loved to see the wines too. Maybe a specific training to receive guests would have helped to prepare. Overall, nice experience with a good growth potential.
Julian Jenkins
GBCuvee Privee - Raising a Toast to You! Excellent communication and prompt delivery of the package. An ideal present which is out of the ordinary and fun.