Excellent customer service. -

Brilliant gift for hard-to-buy-for man! I bought this as a Christmas gift for my husband, as I wanted something interesting and unusual for him He loves wines so this was perfect. It was incredibly easy to organise and despite the fact it was a last minute purchase, everything went according to plan. He is thrilled with the gift and wants to come over and see 'his' vines very soon. We tasted the wine too...it's delicious.

What wonderful customer service we… What wonderful customer service we received. We'd decided to add the extra bottles in the welcome pack but added to late. This was no trouble at all. We emailed and within an hour or so (late evening) not only did we get a reply but had the six bottles added. We also used a voucher and we were able to use the remaining credit too. Fantastic customer care. I can't wait to sample my Sancerre! My husband bought me the voucher as a gift and I'm so pleased he did!

Fantastic service, brilliant idea. Excellent service, very friendly, fast, efficient and well packaged deliveries

More communication is needed My friend to whom I purchase the cuvée privée for received one bottle of wine but never received anything else. They contacted me as they were wondering where was the case of wine and tu believe that the idea and concept is good but you are still lacking proper communication. Like a news letter of information about the processes and development of the vivre the have received so they know the status.