Top notch customer support Support readily available to chat/email, held my hand through the entire process. Accounting functions are great, tenant tracking function is even better. Love how I can include pictures of the various units and buildings. Brought in an additional employee and she was able to catch up to speed in just a few days without prior experience. I've used Yardi, MRI, Appfolio, Jenark, Rent Manager and probably a few others that I can't even think of right now and Property Matrix is easily the most user-friendly option

Unmatched Tenant Portal Capabilities In addition to providing all the property management tools needed to oversee multiple properties, Property Matrix software includes unmatched comprehensive Tenant Portal capabilities. The powerful interface allows access from any device, so managers can quickly track everything from maintenance requests to invoicing to rent payments received. Communication is essential to maintaining accurate records and happy tenants. A streamlined database connected to the Tenant Portal means I don't have to search for phone numbers or email addresses. Everything can be handled from one, easy-to-use dashboard, saving time and money. In addition, tenants always know the status of their maintenance requests. They only need to access the portal to know exactly what is being done and when. The unique customization features have also given me the perfect combination of tailor-made software and an affordable price. I highly recommend Property Matrix software to other property managers.

Learning the power of Property Matrix The product is starting to develop. The Support group has been great and we should have utilize them more in the first 2 months. The product is very customizable and they are willing to listen. As I learn more of how to use the system I see more and more benefit. Con - No training manual or how to briefs - Terms are different in both accounting and maintenance. I would like to provide a review at our one year anniversary - I think I will have a lot more input that at three months

Powerful software with fantastic … Powerful software with fantastic support team. It does everything we need and more and does it well. Highly recommend this software. We even use it for mini storages.

New City Management goal is to run as … New City Management goal is to run as efficiently as possible. We embrace technology to allow our managers and service managers to focus on our residents. Property Matrix makes it possible to manage our portfolio from one cloud-based platform that includes solutions for marketing, leasing, resident retention, payment processing and more.