Rebecca
GBEasy to Use We are a new business and started with Property Matrix only few months ago. It took a little bit to get used to the system and to upload all the information but we had a technician assist and help us throughout the whole process and still now he is our referent. Never felt left alone and all issues were always addressed. The reports & accounting tools can be costumize according to the company needs.
The Acacian Apts.
GBHappy with Property Matrix We are happy with this program. The support team is very helpful and they are always answering the questions we have. The program is very easy to use. If for any reason you are not able to figure something out or you forget, you just call them and they help you right away.
Debbie Dey
GBUnmatched Tenant Portal Capabilities In addition to providing all the property management tools needed to oversee multiple properties, Property Matrix software includes unmatched comprehensive Tenant Portal capabilities. The powerful interface allows access from any device, so managers can quickly track everything from maintenance requests to invoicing to rent payments received. Communication is essential to maintaining accurate records and happy tenants. A streamlined database connected to the Tenant Portal means I don't have to search for phone numbers or email addresses. Everything can be handled from one, easy-to-use dashboard, saving time and money. In addition, tenants always know the status of their maintenance requests. They only need to access the portal to know exactly what is being done and when. The unique customization features have also given me the perfect combination of tailor-made software and an affordable price. I highly recommend Property Matrix software to other property managers.
Paul Sturino
GBLearning the power of Property Matrix The product is starting to develop. The Support group has been great and we should have utilize them more in the first 2 months. The product is very customizable and they are willing to listen. As I learn more of how to use the system I see more and more benefit. Con - No training manual or how to briefs - Terms are different in both accounting and maintenance. I would like to provide a review at our one year anniversary - I think I will have a lot more input that at three months
Joann Paredes
GBGreat program Property Matrix has been a pleasant service program to work with. Having to go from our old program to their program was manageable and very understandable. The team work they provide is excellent and very prompt. The less amount of work that can be done through their program is life saving and I highly recommend this service to anyone.