Learning the power of Property Matrix The product is starting to develop. The Support group has been great and we should have utilize them more in the first 2 months. The product is very customizable and they are willing to listen. As I learn more of how to use the system I see more and more benefit. Con - No training manual or how to briefs - Terms are different in both accounting and maintenance. I would like to provide a review at our one year anniversary - I think I will have a lot more input that at three months

Wonderful features, excellent support My company doesn't use Property Matrix nearly to its full capacity, but the features we use are perfect and intuitive, and our tenants have adopted the online platform quickly and easily. The technical support is fantastic- one on one coaching calls through learning the features, as well as a wonderful chat option that allows me to multitask and stay available via phone to my tenants. We love it!

Unmatched Tenant Portal Capabilities In addition to providing all the property management tools needed to oversee multiple properties, Property Matrix software includes unmatched comprehensive Tenant Portal capabilities. The powerful interface allows access from any device, so managers can quickly track everything from maintenance requests to invoicing to rent payments received. Communication is essential to maintaining accurate records and happy tenants. A streamlined database connected to the Tenant Portal means I don't have to search for phone numbers or email addresses. Everything can be handled from one, easy-to-use dashboard, saving time and money. In addition, tenants always know the status of their maintenance requests. They only need to access the portal to know exactly what is being done and when. The unique customization features have also given me the perfect combination of tailor-made software and an affordable price. I highly recommend Property Matrix software to other property managers.

Impressive Accounting Capabilities I’ve tried out a couple of property management softwares now and I have to admit that Property matrix has stricken me as one of the best, if not the best. Since such software entirely targets property management businesses, accounting has always been one of my principle assessment and review criteria. A great property management software is significantly defined by its accounting features- and Property Matrix perfectly executed that. They have taken a simplified approach to the whole accounting issue- allowing you as a property manager to track payments of each unit right from the dashboard, which is arranged according to the houses you manage and the corresponding units. You can still track the finances from the Accounts tab, which immediately displays all your tenants and their corresponding due balances. Payments submitted by tenants through their online portal is automatically reflected in the outstanding invoices section. If alternatively, they submit payment through other methods, the system gives you the option of clearing their pending invoices through Multipay or Check Scanning. The former saves you the time you’d have taken to clear each tenant individually, especially if you have many properties to manage. From the Accounts page, you could also click on the Transactions tab to track all the transactions made by individual tenants. This really comes in handy when tracking past payments and amounts owed by tenants.

New City Management goal is to run as … New City Management goal is to run as efficiently as possible. We embrace technology to allow our managers and service managers to focus on our residents. Property Matrix makes it possible to manage our portfolio from one cloud-based platform that includes solutions for marketing, leasing, resident retention, payment processing and more.