Rented a bike for 4 months-- Rented a bike for 4 months-- Therefore telling all of you there two main flaws- 1). Very poor maintenance, bike stopped working mid road 3 times, and it happened with 3 different vehicle when exchanged 2). Lot of time wastage while picking, delivering and exchange the vehicle. 3 days for bike picking. Which other rentals do that?? Other than that they won't pick your call at once, never happened for me, after 6-10 calls, they will call back after 6-7 hrs, hence very poor customer care as well. I would suggest all of you, if you are renting any vehicle please go for royalbrothers Or any other, ontrack rental services are not the worst, but very bad, maybe in future they will improve, but I rented for 5 months, and now came to conclusion to switch from Ontrack. Really very bad experience

Excellent Service/Support - 100% Recommend Support from beginning to end was excellent. Their technical support guy even spent time with me answering my questions regarding the report findings prior to me authorizing completion of the work. They were also 1/3 the cost of a company in CA that tried scamming me out of $3300 for the same ~1TB recovery of photos/video.

The team at OnTrack are phenomenal The team at OnTrack are phenomenal. I was a wreck after my iPhone died and I hadn’t backed it up since before my daughter was born…. And I couldn’t remember my iTunes password to top it off. The team were so patient, kind and reassuring. They were efficient and responsive and were able to retrieve all my data AND create a backup. Geniuses and angels. Thank you so so much!

Poor value for money and not what I requested. The data recovery took 3 months to complete and the only information it downloaded were the files and info they KNEW I already had along with operating system info etc. which I specifically said I did not need (I asked for documents, images and downloads from a given time period.) When I complained I was told I could have the info I requested but had to pay even more money.

Very poor service Very poor service. All data recovery companies I approached before Ontrack offered a no success no fee option. Ontrack then sent me a mega quotation of £1,392.00 with the premium service almost double; way over the quotations I had previously received. I was then advised to take pay a diagnosis charge, despite already having two previous opinions. So effectively, if they couldn't do anything with my drive, I would be burning my money and paying for nothing. They then want to charge you £18 to have your drive delivered back to you!!!! Shocking. Would not advise to anyone, nor would I advise their partners Western Digital who directed me towards this company.