Great Service for Data Recovery The hard drive in our 12-foot SAVI guillotine stopped working the company is no longer in business we bought the machine used and did not have any kind of back up to get our machine up and running again. Chris in customer service answered all my questions before I sent the hard drive off. We opted for the 24-hour service. The hard drive went out on Thursday late afternoon by noon on Saturday I had the drive back in my possession. We installed the drive, and the machine is back to full production. All around everyone I interacted with was very professional. I highly recommend their service.

Trust pilot explained what need to be… Trust pilot explained what need to be done to recover the data from my grandchild’s laptop, after an accidental spillage of water on it . They send me the details of the courier and I was able to print the label. I then found on line my nearest point to post the package. On receiving my parcel I was emailed to say they had it and a list of the costs involved. We now have the data and my grandchild can continue her course at university in the knowledge everything had been resolved.

Very efficient company Very efficient company, recovered almost all my files, lost on faulty hard drive, in very quick time. and answered several questions I had after receiving my recovered data almost instantly. Would highly recommend, worth every penny.

High Tech gentlemen in Ontrack, highly recommend Our data lost due to sudden power off. Our IT guy couldn't fix it and recommended Ontrack to us. We contacted Chris on Tuesday. He sent us an overnight pre-paid Fedex shipping slip with packing instruction. He received our hard drive on Wednesday and finished the job on Friday. Chris even thoughtfully confirmed with us whether the weekend hard drive delivery is safe or not. We picked up Monday delivery and we got it in the early Monday morning. See, super fast job and our data was completely recovered. Moreover, what we are happier with is Chris kept updating the job status by phone calls or e-mails. Over all, Ontrack is very trustable and very professional on job. They deeply cares the customers' needs.

Fantastic, friendly service Ontrack provided fantastic service in respect of data recovery due to a hard drive failure. The staff were friendly, and very open and honest about the whole process. No hidden fees or caveats, we knew what to expect right from the start. Regular updates on progress were sent to us. And above all else, Ontrack treated us with respect and compassion - we didn't feel like 'just another job'. Cannot thank them enough for their efforts. Highly recommend them and the service they provide.