The very generous credits When asked for promos for learners, they gave me a generous offer of 200 dollars credits. This is really motivating for me and makes me work harder to achieve my goal which is becoming a good DevOps Engineer.

They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

No complaints I've been using DigitalOcean for years without any issues. Recently, when a problem did arise, their team responded swiftly and helpfully, which I greatly appreciated.