Lightning Fast Customer Support So far - apart from some of my colleagues have used their services and were happy, my most important experience is lightning fast customer support. When I approached them for a deleted account, I asked to be closed also on their side, the third-level support guy made the necessary checks and everything was fine.

Very Helpful! Support was very knowledgeable, and seemed to really want to help. Very good! Very Helpful!

Fantastic service I've been running a couple of services for almost 2 years now. So far no issues at all. Greate customer services. Predictive pricing is a big advantage

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.