Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

Great ,your attention is so… Great ,your attention is so good,actually i'am a biginer for create of web,but digital ocean hosting systems are familiar for my purpose

We appreciate your existence First of all, thank you so much for your help and very fast reply, Its so kind from you and I really appreciate your support. Regarding your services, seriously You are on the top, you literally changed the way we interact with our servers for life. Since the first time we created the digital ocean account until now, we have been thrilled in the experience and we are literally have no fears about the stability of our servers, your are just the best, not just a word class, seriously you are the leaders of the industry, Here at Cookies BIS we appreciate your existence. Again, thank you so much out of my heart, Khaled Abudari CEO of Cookies BIS

Wow, above & beyond Wow, I had a serious problem with my website and Whitney J in tech support saved the day. She was incredibly reassuring to me (who is very bad with tech). I thought my website would be down for days, but again, Whitney J. resolved my major problem with a relatively easy fix. An easy fix for her, but I would not have been able to come up with it in a 1,000 years.

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.