Lightning Fast Customer Support So far - apart from some of my colleagues have used their services and were happy, my most important experience is lightning fast customer support. When I approached them for a deleted account, I asked to be closed also on their side, the third-level support guy made the necessary checks and everything was fine.

Good customer support by Digital Ocean When I had problems using the product, I tried Digital Ocean's customer support. They responded quickly to my email and were very friendly and welcoming. With their help, I solved the problem quickly. All in all, I am very satisfied with this interactive experience

Wow, above & beyond Wow, I had a serious problem with my website and Whitney J in tech support saved the day. She was incredibly reassuring to me (who is very bad with tech). I thought my website would be down for days, but again, Whitney J. resolved my major problem with a relatively easy fix. An easy fix for her, but I would not have been able to come up with it in a 1,000 years.

Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else