Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Lightning Fast Customer Support So far - apart from some of my colleagues have used their services and were happy, my most important experience is lightning fast customer support. When I approached them for a deleted account, I asked to be closed also on their side, the third-level support guy made the necessary checks and everything was fine.

I've been using digital ocean for years… I've been using digital ocean for years and I've not had a single day off disappointment. Recently I got in contact with the support team and they helped me to identify a misbehaving application, problem got solved in a very timely manner. Highly recommended cloud service

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.