They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

D.O. support is as amazing as their prices! I asked a question that I thought was much to broad for "general" support that dealt entirely with the O/S setup. It was entirely about CSF and iptables, not droplet related at all. Their responses were insightful and timely. They asked me to clarify a few things. Then they told me exactly what I asked for, in detail. They also suggested a novice Linux administrator might find the Web Based GUI network firewall offering that runs outside the droplet a better approach. Not only is it perfect for my needs, it is FREE!

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.

Hand's down best customer support staff… Hand's down best customer support staff in the industry. Super quick to respond to tickets and always willing to work with you on whatever the issue may be.

Fantastic service I've been running a couple of services for almost 2 years now. So far no issues at all. Greate customer services. Predictive pricing is a big advantage