This hoster has definitely become the… This hoster has definitely become the hoster of organized crime. Today I have supplied the various authorities of the countries (Switzerland, America and the EU) with further evidence. Investigations are already underway at the European Commission against Digital Ocean...and I would not be surprised if this criminal hoster is fined millions in the next few months...and possibly its business premises searched! Incident: I report new criminal and illegal websites to Digital Ocean every day. At first they don't react at all, then after several reports they ask what is wrong with criminal websites!!!!then I send further evidence and am told that the website has been deleted.... but this was never the case!!!none...I repeat...none of the websites were deleted

Exceptional Support During Challenging Times My recent experience with DigitalOcean was exemplary, particularly due to the efficiency and empathy of the support team. I was assisted by Whitney, who displayed outstanding customer service. Whitney not only responded promptly to my emergency situation but also took proactive steps to safeguard my data by ensuring an essential backup was not deleted. This kind of customer care goes above and beyond and truly sets DigitalOcean apart. The clear communication and swift technical support were crucial in helping me navigate a stressful situation and finding a viable solution for my problem. I am genuinely thankful and highly recommend DigitalOcean to anyone who values reliability and thoughtful support.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

Good customer support by Digital Ocean When I had problems using the product, I tried Digital Ocean's customer support. They responded quickly to my email and were very friendly and welcoming. With their help, I solved the problem quickly. All in all, I am very satisfied with this interactive experience

They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.