Hand's down best customer support staff… Hand's down best customer support staff in the industry. Super quick to respond to tickets and always willing to work with you on whatever the issue may be.

They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

Great ,your attention is so… Great ,your attention is so good,actually i'am a biginer for create of web,but digital ocean hosting systems are familiar for my purpose

D.O. support is as amazing as their prices! I asked a question that I thought was much to broad for "general" support that dealt entirely with the O/S setup. It was entirely about CSF and iptables, not droplet related at all. Their responses were insightful and timely. They asked me to clarify a few things. Then they told me exactly what I asked for, in detail. They also suggested a novice Linux administrator might find the Web Based GUI network firewall offering that runs outside the droplet a better approach. Not only is it perfect for my needs, it is FREE!