Prompt, helpful, polite Prompt, helpful, polite, rarely do you encounter such positive support experiences.

Superfast response to my question. Superfast response to my question. The question was unusual and was misunderstood the first couple of times, so I had to re-ask differently to finally get the exact information I was looking for. But, this could have been my fault. I just assume I'm perfect. The important thing is there was a dialog, with really wonderfully quick responses, and so eventually I got the answer. Digital Ocean support cares. They want to resolve the issues without frustrating the customer. So they work hard at it, and this is what is so important to me!

Good customer support by Digital Ocean When I had problems using the product, I tried Digital Ocean's customer support. They responded quickly to my email and were very friendly and welcoming. With their help, I solved the problem quickly. All in all, I am very satisfied with this interactive experience

They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Hand's down best customer support staff… Hand's down best customer support staff in the industry. Super quick to respond to tickets and always willing to work with you on whatever the issue may be.