D.O. support is as amazing as their prices! I asked a question that I thought was much to broad for "general" support that dealt entirely with the O/S setup. It was entirely about CSF and iptables, not droplet related at all. Their responses were insightful and timely. They asked me to clarify a few things. Then they told me exactly what I asked for, in detail. They also suggested a novice Linux administrator might find the Web Based GUI network firewall offering that runs outside the droplet a better approach. Not only is it perfect for my needs, it is FREE!

Good customer support by Digital Ocean When I had problems using the product, I tried Digital Ocean's customer support. They responded quickly to my email and were very friendly and welcoming. With their help, I solved the problem quickly. All in all, I am very satisfied with this interactive experience

Superfast response to my question. Superfast response to my question. The question was unusual and was misunderstood the first couple of times, so I had to re-ask differently to finally get the exact information I was looking for. But, this could have been my fault. I just assume I'm perfect. The important thing is there was a dialog, with really wonderfully quick responses, and so eventually I got the answer. Digital Ocean support cares. They want to resolve the issues without frustrating the customer. So they work hard at it, and this is what is so important to me!

Great ,your attention is so… Great ,your attention is so good,actually i'am a biginer for create of web,but digital ocean hosting systems are familiar for my purpose

Very Helpful! Support was very knowledgeable, and seemed to really want to help. Very good! Very Helpful!