They took my money without refund. They took my money without giving me any value, and they didn't make a refund. I closed the account and started receiving scam mails which I never used to get before.

Terrible customer service I tried to set up an account to host an App I've developed for my company but in the sign-up process I get an error stating "unable to activate, please contact support" I created a ticket back in November, 6 months later I've still heard nothing back. I contact them again and finally get a reply, except the reply is "for reasons we cannot disclose we are unable to move forward with your request"??? I was looking for a hosting platform but when it's this difficult just to try it out I'll go somewhere else

This hoster has definitely become the… This hoster has definitely become the hoster of organized crime. Today I have supplied the various authorities of the countries (Switzerland, America and the EU) with further evidence. Investigations are already underway at the European Commission against Digital Ocean...and I would not be surprised if this criminal hoster is fined millions in the next few months...and possibly its business premises searched! Incident: I report new criminal and illegal websites to Digital Ocean every day. At first they don't react at all, then after several reports they ask what is wrong with criminal websites!!!!then I send further evidence and am told that the website has been deleted.... but this was never the case!!!none...I repeat...none of the websites were deleted

Superfast response to my question. Superfast response to my question. The question was unusual and was misunderstood the first couple of times, so I had to re-ask differently to finally get the exact information I was looking for. But, this could have been my fault. I just assume I'm perfect. The important thing is there was a dialog, with really wonderfully quick responses, and so eventually I got the answer. Digital Ocean support cares. They want to resolve the issues without frustrating the customer. So they work hard at it, and this is what is so important to me!

Very Helpful! Support was very knowledgeable, and seemed to really want to help. Very good! Very Helpful!