My experience with lashes didn’t work My experience with lashes didn’t work. I believe I have several rows of lashes making it difficult to manage. Moxie lash refunded my money without hesitation. I really did want them to work!!!

when I received my lashes when I received my lashes, the liner was dried up. I started a chat on their website and got a response within minutes and I am being sent a new full-sized liner (instead of the sample size originally sent). Great customer service so far!!!

Great Service! Reordered some lashes from Moxielash recently. When I didn’t receive an item, I emailed their support section. I heard back within seconds with an explanation that the missing item is on back order and I was provided a new tracking link. Oftentimes, we wait for days before we hear back from the service desk and even more during the holidays. I’m extremely satisfied with their response and their lashes!

Worst company ever!! Worst company ever!!! I almost consider them a scam. I placed an order online and despite several attempts to reach out to them they sent the same BS emails... it didn't ship til almost a month later. But that wasn't the end of it..was held up lost for weeks. Funny I originally received DHL tracking #. I called them this time & now apparently switched to Canada Post. I finally received it with an additional $50 in customs fees. I asked for a refund a few times throughout this ordeal and always denied. STAY AWAY FROM THIS COMPANY!! Seriously Moxielash thats the response you give me back?! the extra duties were a small part of it. How about you comment on all the other things you screwed up on & the rotten customer service i received!! And telling me to waste my time contacting customs and your customer service dept further?? maybe you should take a screen shot and present to the owner of the business.

I LOVE this company I LOVE this company! Customer service is excellent. I can't believe how fast they respond and Luzille, who responded to my query, was super helpful and friendly and solution oriented. I had mistakenly ordered a kit with the 5 magnet versions and I wanted the 10 magnet versions instead and she totally handled the issue and it was also really nice to get the same rep responding each time. I sent over 4 or 5 emails clarifying and asking questions and she followed through and answered all of my questions quickly and I felt supported and taken care of! PLUS I love their products and felt valued as a customer.