ID.me

8280 Greensboro Drive Suite 800, 22102, McLean, United States
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4.30
Based on 20 Reviews

5

60.00%

4

10.00%

3

30.00%

2

0.00%

1

0.00%
About ID.me

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

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Jacqueline McGowan
GB

Clear and easy to follow. I like that I was given instructions that were clear and precise.

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Tyra Porter
GB

It was quick and easy and the rep was… It was quick and easy and the rep was very nice and respectful I recommend ID me ‼️

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Candi Fitzhugh
GB

Impact of a smile.. I gave your company such high praise because of one fantastic team member, Luke!! He was simply amazing and a true inspiration to your clients and company. He was extremely kind, humble and very knowledgeable while being on the forefront of the customer service industry. I'm sure many of us can all testify, it is not an effortless or easy thing to do. I was not too happy about the fact that I was on hold to speak with someone for over an hour. At this time in my life, I had no other choice but to sit and wait because I needed the verification for assistance. That delay time alone could make some uneasy or get enraged. I could have never imagined or expected what was really in store for me on the other end of a 2 minute video chat . While growing increasingly cross, I was met with a very bright, cheeky smile and someone determined to complete his duties with the utmost compelling integrity. His confident, expeditious method of handling my situation was truly inspiring. To find a stranger who carried a light like his is recherche' but to have the ability to take his light and unconditionally share his gift unknowingly with someone else...giving me a piece of joy amongst my own personal horror .. In my opinion, it is incredible and very much so irreplaceable!! Hats off to you Luke!! Thank you for all your sacrifices, time and devotion you have given to your company. Most of all thank you for the simple but impactful, irreplaceable experience you gave me on the other end of an I.D. verification video chat. Sincerely , Candi Clancy

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Destiny Carlson
GB

The lady was very helpful very fast and… The lady was very helpful very fast and reassuring she was quick and very respectful 10/10

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Libby Park Herman
CA

Agent was professional Agent was professional, wait time for video verification was about 20 minutes. Recommend

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