ID.me

8280 Greensboro Drive Suite 800, 22102, McLean, United States
image
4.30
Based on 20 Reviews

5

60.00%

4

10.00%

3

30.00%

2

0.00%

1

0.00%
About ID.me

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

Tags
Contact Info

You need to Login first to submit your review.

image
Pat Dowd
GB

I have enjoyed the experience that I… I have enjoyed the experience that I can use my military status that Lowe’s offers and the good products Lowe’s carries.

image
Libby Park Herman
CA

Agent was professional Agent was professional, wait time for video verification was about 20 minutes. Recommend

image
James Jones
GB

I gave up on the automatic (AI?) system… I gave up on the automatic (AI?) system after several attempts and used the virtual call system. That works. I had not been told until after several attempts that you must not scan with the 1200 dpi setting because the file size is too large. 600 dpi works fine. I had to wait 30 minutes to get it. Not great. But if you try to call the IRS you will wait for hours. Don't bother.

image
Paul
GB

id.me. reached out and fixed the issue with my original account it did take some days but I do appreciate the help !!! I have tried to access an old account that had MFA active and an old phone number I no longer have. I tried to recover it but it was suspended. I have gotten as far as scheduling an interview all documents entered and approved and then was suspended. I dont know what to do to. Was happy to do a video interview to resolve any questions. Still spinning my wheels this is not fun (

image
Glendlyn Sexy Grandma Cameron
GB

Emails don't match Department of labor says my email address doesn't match.. so they have flaged me. I don't know how to fix this issue I need my unemployment benefits HELP! Department of Labor just told me I have to wait for a call from id me, before they can take the flag off my account 😑 omg...UPDATE ID. Me did try to help me. But the problem has not been resolved!! I'm frustrated I can't pay my bills. Because I can't remember a email from 10 years ago.this had been a nightmare 😔 I'm verified but I'm not verified... UPDATE still being ignored with no response from DOL. I'm going to be homeless because no one will help me with this issue!! This shouldn't be allowed from a big business! Last update OMG, issue finally solved!! Thanks trust pilot for giving me a place to find help...

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow