Doug
GBShane did a wonderful job Shane did a wonderful job. Once he was involved, my issue was resolved almost immediately. However, Justin wasted my time, and left my sit down for almost 24 hours, and completely stopped answering all of my messages. Shane is wonderful, however hostek has caused a few issues with my site recently causing it to crash.
customer
GBChad deserves a big raise I've been working with Chad for a few weeks and he has been absolutely wonderful. He helped me resolve emails issues caused by the new authentication requirements. Our work encompassed 5 different sites and he has been extremely patient, professional, and personable throughout the process. Please give Chad a big raise. He certainly deserves it.
allison moye
GBI am beyond pissed off I am beyond pissed off. I was building a new website for my business with thefreewebsiteguys, They suggested I use HOSTEK. OK, my site hasnt ran right from the get go. Its been live, 30 days? but the last two weeks its been down completely. I use wordpress. Wordpress has php requirements to run their stuff. I went nuts, with little help from thefreewebsiteguys or HOSTEK, slow communication. My website failed due to a hosting issue but the real problem was because hostek wasnt running the upgraded version of php. Well, Vladimer at HOSTEK, recovered my website, but it looks like crap, lost almost all my edits and photos, cant read the text because its so light and the worst part?? I CANT LOGIN AS ADMIN so I can start fixing it. No way to get in back end, just lotsa codes and errors. I emailed everybody this morning...no reply. its almost 3pm, still nothing, and THE WEBSITE IS DOWN AGAIN.. at this point, my only option is most likely to abandon HOSTEK and my VIP membership with thefreewebsiteguys. There is nothin VIP about this. I have had more than a dozen customers tell us its down, so they are obviously looking!! the next website will be through pressable. Arizona mobile screens, AZ.
Doug Sinning
GBVladimir provided me excellent customer service today Although Hostek.com has slowly degraded in service and customer service over the years, I had the pleasure of being assisted by Vladimir today. Not only did he resolve all my issues quickly, but was friendly and helpful. Maybe, just maybe, Hostek is starting to turn around again, and up their game. (fingers crossed)
Paul
GBHave been with Hostek since 2008 I typically don't make reviews, however, being a client of Hostek is like having a whole tech team on your payroll. The entire team are highly qualified to figure out just about anything. Caleb, Christopher, Chad, Hunter, Christian, Charles, Aaron and many other are there 24/7 to fix your issues and handle your requests, even the tricky ones.